Honda of Staten Island

I brought my car in because of a recall. Rob Daloia was the gentleman that assisted me. When I told him that I was unaware that service would take all day and I had no way to get home he said he would see the gentleman that assisted me. When I told him that I was unaware that service would take all day and I had no way to get home he said he would see what he could do. Then told me someone would drive me home. He was very caring apologized that I was not informed. He was so nice that I will probably return to Honda for service. He is definitely an asset to the Honda Service Dept. I give him 5 stars. More

Thomas Cacace was very professional. He explained in detail the service my car needed. He was very considerate and interested. He went above my expectations detail the service my car needed. He was very considerate and interested. He went above my expectations More

Overall good experience with service dept. Shoutout to Rob Daloia, my service rep, made the experience smooth. Went in with a srs message and to do an oil change. Rob Daloia, my service rep, made the experience smooth. Went in with a srs message and to do an oil change. More

Excellent service, everyone is very professional and ready to help. Hopefully I have no issues going forward with my new Lease transition. Thank you all. ready to help. Hopefully I have no issues going forward with my new Lease transition. Thank you all. More

This is my second Honda and I love the service I receive at their service department. I bought my 2018 Honda CRV from Staten Island Honda and their service department is always professional and helpful. I at their service department. I bought my 2018 Honda CRV from Staten Island Honda and their service department is always professional and helpful. I went in yesterday for an inspection and Rob Daloia took care of me. As always, the time I waited was reasonable and Rob was helpful, professional and courteous. I would always recommend Staten Island Honda! More

Marc Brown provided me with excellent communication & customer service.. Service for my vehicle was performed in a timely manner.. I look forward to continue doing business with Honda in the future. Than customer service.. Service for my vehicle was performed in a timely manner.. I look forward to continue doing business with Honda in the future. Thank you. More

Horrible delivery experience kept waiting for 3 hours car was not cleaned properly finance department was terrible and this was my 4th car purchase from them was not cleaned properly finance department was terrible and this was my 4th car purchase from them More

Raymund Valenzuela, senior sales consultant, at Honda of Staten Island, gave excellent service. He was most helpful and courteous and I would recommend him to my friends. Staten Island, gave excellent service. He was most helpful and courteous and I would recommend him to my friends. More

I was not at all pleased with my experience of just getting an oil change! I leased my car on June 9, 2020 and at this point have logged 4500 miles. I was made to wait two and a half hours in the wait getting an oil change! I leased my car on June 9, 2020 and at this point have logged 4500 miles. I was made to wait two and a half hours in the waiting room (I'm a senior) during COVID! TOTALLY UNACCEPTABLE! Overbook? To what end? Thomas Cacace, the service agent, was a very pleasant and polite individual. However, his comportment does not mitigate the opinion of my experience. More