Honda of Staten Island

Raymond Valenzuela was the salesman for my recent purchase of a CRV. He PATIENTLY answered all my questions during the sale process and even more PATIENTLY answered all my questions about the control purchase of a CRV. He PATIENTLY answered all my questions during the sale process and even more PATIENTLY answered all my questions about the controls before I drove it out. I will definitely see him again . More

Marc Brown greeted me upon arrival,was very attentive and competent in explaining the problems I have experienced with my car and promptly called with diagnosis and cost to repair. competent in explaining the problems I have experienced with my car and promptly called with diagnosis and cost to repair. More

I had Thomas Cacace as my service agent. He greeted me and we discussed what was needed to keep my 2019 Pilot in perfect running condition. I left the car and returned home. Thomas contacted me and kept and we discussed what was needed to keep my 2019 Pilot in perfect running condition. I left the car and returned home. Thomas contacted me and kept me informed of the status of my vehicle and what was needed and what could be delayed until the next service. No hard sell. Talking to Thomas was like speaking to a member of my own family. I highly recommend Staten Island Maintenance and him personally! More

Robert D. was my service agent. He gave me his full attention and listened to my concerns about the sporadic start button problem. He kept me updated and explained the work the technician diagnosed a attention and listened to my concerns about the sporadic start button problem. He kept me updated and explained the work the technician diagnosed and sought my approval to proceed. I felt that Robert wanted to make sure I was pleased with Honda's service. Only wished I was informed beforehand that using a credit card would incur a service charge of 3+% More

Thomas Cacace was my service agent. He greeted me promptly, took my information and repaired the car. It was ready when expected with no surprises. promptly, took my information and repaired the car. It was ready when expected with no surprises. More

What else can I say, except that Lauren Rocko, made my car buying experience a very special and a very easy purchase. My trade was involved with the purchase of the new Civic, which can sometimes complic car buying experience a very special and a very easy purchase. My trade was involved with the purchase of the new Civic, which can sometimes complicate things, but even with the trade, she made my experience with her a breeze. Everyone at the dealership is also very nice. Special mention goes out for the Finance Manager Reggie Drumgold. He's a very nice man, who doesn't pressure you to buy any accessories such as an extended warranty. Of course he'll mention a few things, but he will not shove them down your throat. He'll completely leave things up to you. More

I brought my car in for my first service on 2/23. Making the appointment through the dealers web site was easy and my car was taken in immediately. The waiting room was made safe. My service needs were addr the appointment through the dealers web site was easy and my car was taken in immediately. The waiting room was made safe. My service needs were addressed expertly by Elliott Lamboy and the wait time until it was completed was very good. I recommend Elliott and Honda service highly !! More

Marc Brown was my service rep and he was excellent! When I brought the car in and explained the problem, he immediately gave me his initial assessment (which turned out to be correct!). He was professional I brought the car in and explained the problem, he immediately gave me his initial assessment (which turned out to be correct!). He was professional, personable, knowledgeable and courteous. He acted promptly and kept me posted on the status of my vehicle. After the service was completed, he not only explained the problem/solution but also gave me helpful advice going forward. Overall, it was a great experience. More

Thomas Cacace was my service rep. He was courteous , knowledgeable, very easy to deal with , and kept me posted on status of vehicle step by step. All around good experience. knowledgeable, very easy to deal with , and kept me posted on status of vehicle step by step. All around good experience. More

HORRIBLE CUSTOMER SERVICE. Once my lease is up I will not be sticking with Honda anymore. They messed up on their end & wouldnt do anything to fix the problem. I will NEVER recommend this dealership to anyon be sticking with Honda anymore. They messed up on their end & wouldnt do anything to fix the problem. I will NEVER recommend this dealership to anyone More