Honda of Staten Island

What else can I say, except that Lauren Rocko, made my car buying experience a very special and a very easy purchase. My trade was involved with the purchase of the new Civic, which can sometimes complic car buying experience a very special and a very easy purchase. My trade was involved with the purchase of the new Civic, which can sometimes complicate things, but even with the trade, she made my experience with her a breeze. Everyone at the dealership is also very nice. Special mention goes out for the Finance Manager Reggie Drumgold. He's a very nice man, who doesn't pressure you to buy any accessories such as an extended warranty. Of course he'll mention a few things, but he will not shove them down your throat. He'll completely leave things up to you. More

Marc Brown was my service rep and he was excellent! When I brought the car in and explained the problem, he immediately gave me his initial assessment (which turned out to be correct!). He was professional I brought the car in and explained the problem, he immediately gave me his initial assessment (which turned out to be correct!). He was professional, personable, knowledgeable and courteous. He acted promptly and kept me posted on the status of my vehicle. After the service was completed, he not only explained the problem/solution but also gave me helpful advice going forward. Overall, it was a great experience. More

Thomas Cacace was my service rep. He was courteous , knowledgeable, very easy to deal with , and kept me posted on status of vehicle step by step. All around good experience. knowledgeable, very easy to deal with , and kept me posted on status of vehicle step by step. All around good experience. More

HORRIBLE CUSTOMER SERVICE. Once my lease is up I will not be sticking with Honda anymore. They messed up on their end & wouldnt do anything to fix the problem. I will NEVER recommend this dealership to anyon be sticking with Honda anymore. They messed up on their end & wouldnt do anything to fix the problem. I will NEVER recommend this dealership to anyone More

Rob Daloia was excellent service guy. Kept me informed the whole time and was forth coming right away and also knew what he was talking anout the whole time and was forth coming right away and also knew what he was talking anout More

Very helpfull and he explained everything for the car,i will do again and again my service there is the best in staten island friendly will do again and again my service there is the best in staten island friendly More

Elliot Lamboy Service Repwas excellent and very Elliot Lamboy Service Rep was excellent and very professional he was courteous and very informative he also answered all my questions and made it a Elliot Lamboy Service Rep was excellent and very professional he was courteous and very informative he also answered all my questions and made it a great experience to have my vehicle serviced. More

Thomas Cacace was the service representative who contact me about my car when the service was complete, he was courteous, knowledgeable and pleasant . The service department is complying with the proper saf me about my car when the service was complete, he was courteous, knowledgeable and pleasant . The service department is complying with the proper safety measures in this uncertain time of COVID 19 which is something I’m great full for. More

I leased a 21 passport with my husband last month the sales team was great ,price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer I blame the maker (Honda sales team was great ,price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer I blame the maker (Honda). Since we bought the car I have been driving it back and forth to work and with my son. After a car wash one day I had noticed rust behind the wheels. I told my husband about it he said it wasn’t like this when we bought it. About week later I started to notice a weird feeling when driving so I gave my husband the car to drive . After him driving it he feels it has some transmission issues. Between that and the rust he was super pissed. He contacted Honda hq and brought it for service. Jeff the manager was super helpful and nice my husband said but unfortunately after the visit the rep that came from hq told us the car is normal! I’m sorry rusty/ not proper functioning transmission is not normal I am very unhappy that I do not feel safe to drive this car and now every month I have to pay for something I can’t even get behind the wheel . My husbands friend has the 20 passport no issues no rust no transmission problems why is this the issue with the 2021? More

I was extremely happy with Ray Valenzuela excellent job can’t wait to purchase another vehicle and recommend him to my friends and relatives I know they will be happy can’t wait to purchase another vehicle and recommend him to my friends and relatives I know they will be happy More