Honda of Staten Island

Thomas Cacace was very professional and very informative about our visit. He was able to reduce the anxiety I had felt when I arrived because my last visit was horrible. Keep up the outstanding work Thomas. about our visit. He was able to reduce the anxiety I had felt when I arrived because my last visit was horrible. Keep up the outstanding work Thomas. More

Great experience at Staten Island Honda. My advisor Marc Brown was excellent with keeping me updated on the status of my car, made sure to explain in detail what was happening and truly cared about my exper Brown was excellent with keeping me updated on the status of my car, made sure to explain in detail what was happening and truly cared about my experience. I will not hesitate to go back. More

Mr. Cacace was quite instrumental for the timely servicing of my vehicle. He kept me informed on a regular basis. He was particularly useful in ensuring that we access our tire warranty though the servicing of my vehicle. He kept me informed on a regular basis. He was particularly useful in ensuring that we access our tire warranty though the vehicle was purchased from another dealership. More

I had leased my car yesterday at Staten Island Honda. I had leased my car yesterday at Staten Island Honda. During my time there I was promised an official price of 219 for the civic. Everything went wel I had leased my car yesterday at Staten Island Honda. During my time there I was promised an official price of 219 for the civic. Everything went well, when the financial manager came down, his name was Johnathan, to speak to me, he then offered me a different price, but had another car's numbers that were not mine that I was leasing. He mixed up the numbers. At that time he started to yell and scream at me in the dealership stating that " your getting away with murder you shouldn't have." Then proceeds to scream outside his office that" She has bankruptcy, and stating all of my information around the dealership. " I do not appreciate this, this was not good customer service at all I am mortified, and was more stressed out then ever. I do want some form of action taken, as this was not necessary and very unprofessional. Thank you More

Rob Daloia was an absolute pleasure to work with- a rare find in today's service industry environment. He made me aware of the issues with my car. He kept in contact with me throughout the time Honda rare find in today's service industry environment. He made me aware of the issues with my car. He kept in contact with me throughout the time Honda had my car. Rob was always available to answer any questions and provide information with a good attitude and sincere demeanor. He clearly deserves to advance in his career. Well done Robert! Thank you! More

They were attentive, worked with me to get what I wanted at the price I wanted and the salesman John Gilani was excellent through the whole process at the price I wanted and the salesman John Gilani was excellent through the whole process More

Raymond Valenzuela was the salesman for my recent purchase of a CRV. He PATIENTLY answered all my questions during the sale process and even more PATIENTLY answered all my questions about the control purchase of a CRV. He PATIENTLY answered all my questions during the sale process and even more PATIENTLY answered all my questions about the controls before I drove it out. I will definitely see him again . More

I had Thomas Cacace as my service agent. He greeted me and we discussed what was needed to keep my 2019 Pilot in perfect running condition. I left the car and returned home. Thomas contacted me and kept and we discussed what was needed to keep my 2019 Pilot in perfect running condition. I left the car and returned home. Thomas contacted me and kept me informed of the status of my vehicle and what was needed and what could be delayed until the next service. No hard sell. Talking to Thomas was like speaking to a member of my own family. I highly recommend Staten Island Maintenance and him personally! More

Marc Brown greeted me upon arrival,was very attentive and competent in explaining the problems I have experienced with my car and promptly called with diagnosis and cost to repair. competent in explaining the problems I have experienced with my car and promptly called with diagnosis and cost to repair. More

Robert D. was my service agent. He gave me his full attention and listened to my concerns about the sporadic start button problem. He kept me updated and explained the work the technician diagnosed a attention and listened to my concerns about the sporadic start button problem. He kept me updated and explained the work the technician diagnosed and sought my approval to proceed. I felt that Robert wanted to make sure I was pleased with Honda's service. Only wished I was informed beforehand that using a credit card would incur a service charge of 3+% More