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Honda of Staten Island

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.7
1,103 Reviews
For over 40 years, Honda of Staten Island has been proudly serving Honda shoppers in New York, New Jersey and surrounding areas from our convenient Staten Island location. Honda cars offer outstanding long-term value, innovative technology, distinctive looks and character. Highly trained professionals and a dedicated management team are at the core of our dealership, and it shows in how we treat our customers. Customers will find the buying experience unsurpassed and hassle free, with the focus on getting you the vehicle that fits your lifestyle and budget. We know there are many Honda dealers and we truly thank you for choosing us.
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1232 Hylan Blvd

Staten Island, NY

10305

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Showing 597 service reviews

October 07, 2026

Awesome experience very satisfied with the way I was treated will definitely be back again More

by RDRUMG3644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pasenkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2026 -

Honda of Staten Island responded

We’re delighted your Honda Pilot service went so smoothly and that you felt well treated. Hearing you’ll return means a lot to our service team.

October 07, 2026

Had a 10:30am appointment. Didn't get out until 4:15pm. Horrible. Need a better system More

by judi613
Service Time
Recommend Dealer
No
Employees Worked With
Did not work with this person
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October 07, 2026

I just wanna be able to get an oil change without feeling like I’m back in the dealership with everybody trying to sell me things More

by tmariani88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pasenkoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2026 -

Honda of Staten Island responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 06, 2026

‏very cooperative. Good welcome I appreciate managing help. Very clean waiting area with coffee. Reasonable time More

by AMANSO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pasenkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

Honda of Staten Island responded

Knowing that our team was cooperative and welcoming during the service on your Honda Odyssey, and that you appreciated the manager’s assistance, is rewarding. Your positive feedback about our clean waiting area, complimentary coffee, and efficient service means a lot to our team.

October 06, 2026

Everyone that worked with me was knowledgeable and took great care of me and my car being serviced More

by jdely1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pasenkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

Honda of Staten Island responded

Knowing that our team’s expertise and careful attention to your Honda Accord met your needs is rewarding. Hearing that you felt well looked after throughout the service means a great deal to us.

October 06, 2026

Excellent service, attentive staff, rep kept me informed throughout the service. Definitely going back. Thank you. More

by ucetab0378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Lamboy
Print
Oct 06, 2026 -

Honda of Staten Island responded

Knowing you felt well-informed and supported by our team during your service means a lot to our service department. Thank you for trusting us with your Honda CR-V Hybrid; we look forward to serving you again.

October 06, 2026

Good service always and will definitely recommend to others and still going in for service . More

by edithmolina413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pasenkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elaine Bruno
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Oct 06, 2026 -

Honda of Staten Island responded

We’re glad you find our service dependable and entrust us with your Honda CR-V. Knowing you’ll recommend us and continue coming back means a great deal to our team.

October 05, 2026

Will Torres took care of everything for me. The splash shield was hanging and hitting every bump in the road (this is NY, there's bumps and potholes on every street; and that's not to mention More

by Mike@MikeSchulman.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Torres
Print
Oct 05, 2026 -

Honda of Staten Island responded

Your mention of timely updates when the new splash shield arrived reminds us why clear communication is so important. We’re pleased our service team could install the part on your Honda Accord promptly and get you back on the road smoothly.

October 05, 2026

Elliot was very helpful and attentive. My car was being serviced for over 3 weeks. Elliot was very forthcoming with the information and he was able to explain the problem well. He provided More

by JACKIES705
Recommend Dealer
Yes
Employees Worked With
Elliot
Print
Oct 07, 2026 -

Honda of Staten Island responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Staten Island!

October 05, 2026

I was informed by Honda about a recall so I made an appointment for service. Mr Gaetano Demaglie was my service Advisor and was professional and my car was done:) Thanks again. More

by DonaCaite1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pasenkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Gaetano Demaglie
Print
Oct 05, 2026 -

Honda of Staten Island responded

Your recognition of our advisor’s professionalism during your CR-V recall service highlights what we aim to deliver. Our service team is pleased we could complete the work on your CR-V. Your positive feedback means a great deal to us.

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