Honda of Tenafly

Outstanding Experience with New Car Purchase! We went to Tenafly Honda because they had the vehicle we were looking to drive. We began with an internet search and emailed requesting best price on We went to Tenafly Honda because they had the vehicle we were looking to drive. We began with an internet search and emailed requesting best price on a 2019 Honda Accord Hybrid. Denise Atamian was our first contact and she responded very quickly to our request with the best price in comparison to other dealers we were contacting. She followed up with a phone call as we were emailing to invite us in to the showroom and she continued to respond to our requests via email quickly in the same evening. We had our initial questions all answered before we visited the dealership. When we went to the Tenafly Honda as soon as we could...a weekday evening, 2 days after our initial contact. When we arrived we met Matthew Berkowitz who provided OUTSTANDING customer service throughout our evening there! He quickly accessed our information from our email exchanges with Denise and took us out on the road for a test drive. Matthew had excellent knowledge of the vehicle and answered all of our questions on the performance and features (and we had a lot of questions!) It was a pleasure learning about the car with Matthew, he had great patience and maintained a positive attitude throughout our purchase. Matthew was also very knowledgeable about the relationships Honda of Tenafly maintains with credit sources and was able to immediately identify that our credit union worked directly with Honda of Tenafly. Matthew also helped us in contacting our insurance company which made the entire purchase process smooth and easy. Throughout the night, the coordination with each member of the staff...the manager who evaluated our trade-in, the staff who prepared the car for purchase, the "behind the scenes" work was truly impressive! When we got to the last stages in financing and completing our purchase, it was very late and Harry Sagong did an exceptional job with everything. He knew our application, worked with our credit union and reviewed the warranty and payment information carefully. Throughout the entire process, Matthew was attentive and made sure things ran smoothly and ALL questions we had about Honda products were answered. Our experience was TOP NOTCH in all aspects. And the owner, Norman Dorf, inquired if we were getting everything we needed and thanked us for our business. Everything was not complete until after closing hours but we never felt rushed by any member of the team and Matthew was with us until the end, giving us a thoughtful and thorough in introducing us to the features we could program to personal settings, even after the long evening. We highly recommend Honda of Tenafly! More

Best Dealer!! I got the best service that I have ever had. Mr. Bang was very nice and friendly. He explained everything thoroughly to me and it was very helpful. I I got the best service that I have ever had. Mr. Bang was very nice and friendly. He explained everything thoroughly to me and it was very helpful. I will be coming back here again for next lease!!! Yun Na More

Excellent customer service Jose was nothing but pleasant and sincere throughout our entire leasing experience. He made us feel comfortable and accommodated our needs. There was Jose was nothing but pleasant and sincere throughout our entire leasing experience. He made us feel comfortable and accommodated our needs. There was absolutely no salesman games or tricks, which we were on the look out for. Even going the extra mile after the deal was closed and we were ready to drive off, he offered to meet us near our home on his day off so we could return the extra key we did not have on us and avoid the lengthy drive back to Tenafly. He was straightforward and easy to work with. We highly reccomend him and will certainly be telling all our friends and family! This was an amazing dealership! More

Excellent! Mr.Arnold Bang is very very kind and gentle to us. He explaind very well and understand well our situaion. Great for us and I’ll recommande them to my Mr.Arnold Bang is very very kind and gentle to us. He explaind very well and understand well our situaion. Great for us and I’ll recommande them to my friends! More

Arnold Bang Mr. Bang was very professional and personable, and made the lease transaction very smooth for my parents and me. And, the dealership went the ext Mr. Bang was very professional and personable, and made the lease transaction very smooth for my parents and me. And, the dealership went the extra mile to get our lease application approved. Thank you! Sangmo Kim More

A+ deal We got perfect vehicle for perfect price Arnold did a great job to meet our expectations for car features and lease terms And management was also ve We got perfect vehicle for perfect price Arnold did a great job to meet our expectations for car features and lease terms And management was also very much helpful and friendly Special thanks from our grandchildren who will definitely love a new car More

Great experience with Tenalfy Honda Highly recommended Tenalfy Honda dealer, especially sales Mr. Bang. He is super knowledgeable and easy to deal with. The whole transition is very sm Highly recommended Tenalfy Honda dealer, especially sales Mr. Bang. He is super knowledgeable and easy to deal with. The whole transition is very smooth. Without Mr. Bang’s friendly services, I believe the deal might not go forward. More

Very nice and helpful not pushy at all Very friendly and helpful We had a great experience and felt that everything was explainined and no pushiness at all Will recommend to friends in f Very friendly and helpful We had a great experience and felt that everything was explainined and no pushiness at all Will recommend to friends in future More

Used Accord I saw an Accord on the dealerships website and clicked on the icon expressing my interest. I received an email immediately acknowledging my request. I I saw an Accord on the dealerships website and clicked on the icon expressing my interest. I received an email immediately acknowledging my request. I was reached with a call first thing the next morning and scheduled an appointment. When I arrived there I was introduced to a sales associate who was aware of my interest in the Accord. After greeting me and briefly gathering information, he showed me the car and invited me to take a the car for a test drive. I bought the car and was very satisfied with my experience. More

Herbie Rosario / Honda of Tenafly saves the day! After an absolutely horrific experience at Honda Route 23 I must say Herbie Rosario and the staff at Honda of Tenafly truly restored my faith in the H After an absolutely horrific experience at Honda Route 23 I must say Herbie Rosario and the staff at Honda of Tenafly truly restored my faith in the Honda name and brand overall. Herbie and Mike worked really hard to make sure they matched a deal that Honda Route 23 rescinded after I already paid for the vehicle. The team at Honda of Tenafly not only made my car buying experience amazing...their follow-up and follow-thru was second to none. My back was up against the wall and Herbie really showed concern and regard for my situation to help get me the best rate possible (and help make up for the experience I had at another Honda delearship - which was disturbing and unlawful to say the least). Herbie proved to be a man of his word and was incredibly professional throughout the entire process. He’s continued to show exemplary professionalism and follow-up after my purchase as well. Not only will I refer anyone I know in the hunt for an automobile to Honda of Tenafly, I will send them directly to Herbie Rosario. He’s the kind of employee a company could only dream of having on their team. He didn’t have to do what he did for me. He did it because that’s genuinely just his character. One person of integrity to another ... Herbie deserves a promotion, raise and more. He and Mike single-handledly restored my faith in Honda as a whole. Independent dealership or not, they make the Honda Corp family look good as a whole. AND THAT DESERVES RECOGNITION! Sincerely, Nicole Wilkins (An extremely satisfied customer) More