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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,183 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,183 reviews

February 13, 2024

The service was excellent. The waiting area is clean and well lit. No complains, and I will recommend. More

by ALLAN_PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 13, 2024

I left a voice message with on of the advisers for a follow up regarding a repair recommended, no one never returned my call, it has been two weeks or more. Overall, technicians provide excellent servi More

by GUY JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
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February 13, 2024

1st time at the dealership where I had an inconvenience with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true More

by usman79us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Feb 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience, and we're glad to hear that Mr. Willie Mejia provided excellent leadership and resolved the issues you encountered. It's great to know that he was courteous and addressed your concerns effectively. We appreciate your understanding and are pleased to hear that you plan to return to Honda of Valley Stream for your future service needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you in the future!

February 12, 2024

It was very professional, and Clara Torres did an excellent job. She helped me understand the servicing of the car. More

by Vjsakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a professional experience and that Clara provided you with excellent service! Helping you understand the servicing of your car is important to us, and we're glad that Clara was able to assist you effectively. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!

February 12, 2024

The service and dealership is always professional and clean.. I've been a customer for years and always satisfied with that establishment. More

by RENRMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty as a long-time customer! We're thrilled to hear that you've consistently had positive experiences with our dealership and that you're satisfied with our professional service and clean facilities. Providing excellent service to our customers is our top priority, and we're grateful for your continued support. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you for many more years to come!

February 12, 2024

My advisor was very polite and kept me updated on the status of my vehicle. He also informed me of a repair that was necessary and that it was covered under my warranty. More

by jrlamb1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Honda of Valley Stream responded

It's great to hear that your advisor provided you with polite and informative service during your visit! Keeping you updated on the status of your vehicle and informing you about covered repairs are essential parts of our commitment to excellent customer service. We're glad we could assist you with your warranty-covered repair and ensure that your vehicle is in top condition. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!

February 12, 2024

They treat you good and Very good service I happy to take my Honda pilot to them More

by elmarvive0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you're happy with the service you received for your Honda Pilot! Providing excellent service and treating our customers well is our top priority, and we're glad that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback and your loyalty to our dealership!

February 10, 2024

Brianna was very helpful and pleasant to deal with. My car was repaired in no time. You guys are the best! More

by dmurph9536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words about Brianna and our service! We're thrilled to hear that she was helpful, pleasant, and that your car was repaired quickly. Providing efficient and friendly service is our priority, and we're delighted that we could meet your expectations. We appreciate your feedback and your trust in us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

February 10, 2024

Briyanna was fantastic. She was knowledgeable and she explained everything. She is the best advisor. More

by tmjspeace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience with Briyanna! We're delighted to hear that she provided you with fantastic service and that you found her to be knowledgeable and thorough in explaining everything. Ensuring clear communication and understanding is important to us, and we're glad Briyanna exceeded your expectations as an advisor. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

February 09, 2024

The Service Advisor Clara was of great help in addressing the issues the vehicle had More

by screen_name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience with Clara, our Service Advisor! We're thrilled to hear that she was able to provide you with great assistance in addressing the issues with your vehicle. Customer satisfaction is our top priority, and we're delighted that Clara's professionalism and expertise made a difference for you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

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