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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,268 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,268 reviews

December 27, 2023

I return to HVS service because of Alex Marcel. Alex knows how to treat people. This is what builds customer relationships. He always has the customer’s best interest in mind. He persevered and wa More

by MWEINBERG4
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Alex! His dedication to understanding and addressing issues showcases his determination to do right by our customers. We deeply value your trust and your feedback. Thank you for highlighting Alex's commitment to putting customers first. If there's anything else we can assist you with, please let us know. We're here to continue providing you with top-tier service and care.

December 27, 2023

The service was on point and the car was delivered at the time indicated at check in. More

by zamin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Timely service and delivering the car as promised are essential aspects of our commitment to quality service. We're glad your experience aligned with our standards. If there's anything more we can do to assist you in the future, please don't hesitate to reach out.

December 27, 2023

This dealership is clean and spacious, but the time to wait on your car is way too long More

by kedecia_gunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Honda of Valley Stream responded

Thank you for the great rating. We assure you that we are constantly working on shortening our wait time while still preserving the high quality of our work. We hope to see you again. Please reach out if you need anything.

December 27, 2023

Thanks Clara! !! Great service as always! Very much appreciated. Have a Happy and Healthy New Year More

by DEISIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Honda of Valley Stream responded

So glad to hear you had another great experience. Wishing you a Happy and Healthy New Year too! If you ever need anything else, don't hesitate to reach out. Cheers to more fantastic experiences ahead!

December 27, 2023

Great service, thank you! Brittany was exceptional in presenting options and solutions. Will definitely recommend friends and family! More

by nchancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Honda of Valley Stream responded

Thank you so much for your kind words! We're thrilled that Brittany provided you with exceptional service and helped present various options and solutions. Recommendations mean the world to us, and we're delighted you'll be suggesting us to your friends and family. If there's anything else we can assist you with or if they have any questions, feel free to let us know. Thanks for choosing us and for your support!

December 27, 2023

They are great team im glad to see them again i told some of my friends they are gonna get car from here also. More

by earan2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Roberts
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Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! We're thrilled that you had a great experience with our team and that you're bringing your friends along. Word of mouth recommendations mean a lot to us, and we're grateful for your support. If there's anything else we can do for you or your friends, just let us know. Thanks for choosing us again and for spreading the word!

December 27, 2023

South Shore Honda has kind staff and very good mechanics. I usually don’t have a problem with their work. More

by BUYDEEBOATLOAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Honda of Valley Stream responded

Having a kind staff and reliable mechanics makes all the difference. Consistently good service is what we aim for, and we appreciate your trust in our work. If there's anything specific we can do to further improve your experience, please feel free to share your thoughts with us.

December 26, 2023

Marcel is very professional he is a very nice man. Whenever I come to the service center I always go to Marcel I think he deserves a raise of pay More

by georgia12E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experiences with Marcel at our service center! We greatly appreciate your kind words about his professionalism and demeanor. We'll be sure to share your feedback with our management team. Thank you for your loyalty and for recognizing Marcel's hard work. If there's anything else we can assist you with, please don't hesitate to reach out.

December 26, 2023

very professional and attentive. they do great job with help all customers as much as possible. love them !! More

by GREG10690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Providing professional and attentive service to assist all our customers is our top priority, and we're thrilled to know you had a great experience with us. Your kind words mean a lot, and we love having customers like you! If there's anything more we can do for you, just let us know. Thanks for your support and for choosing us!

December 24, 2023

I always receive great, friendly, and efficient service. The service center waiting are is clean and comfortable. More

by mitchell.friedman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Jones
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Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your consistently positive experiences with our service! Providing great, friendly, and efficient service is a priority for us, and we're thrilled that you've experienced that every time. Keeping our service center clean and comfortable for our customers is important, and we're glad you find it accommodating. If there's anything more we can do to enhance your visits, please let us know. Thank you for your continued support!

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