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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,268 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,268 reviews

December 22, 2023

Although this was another added service from what I originally planned, it worked out and the pending service needed on the car was explained with an estimate cost for each service. More

by NOCOMMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that despite the additional service, you found value in the explanation of the pending service needs along with the estimated costs. Clear communication about services and costs is important, and I'm glad it worked out well for you. Transparency is key, and we're always here to ensure you have a comprehensive understanding of your car's needs.

December 22, 2023

I have been servicing my car at the Honda Service Center on Merrick for five years and I recently traded it in at Honda of Valley Stream. The sales representative, Johnathan A., was helpful and patient. He More

by solaine.master
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Archipolo
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Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with both the Honda Service Center and Honda of Valley Stream! We're thrilled that Jonathan A. provided you with exceptional service during your transition to a new vehicle. Going above and beyond to ensure a seamless process, from assisting with the transfer to following up afterward, is what we aim for. Your appreciation means a lot to us, and we're glad you're satisfied with the team's efforts. If you ever have more questions or need further assistance, feel free to reach out. Thank you for your loyalty and support!

December 22, 2023

Great customer service keeps customers returning! Upfront and very honest. Thanks Clara I’ll be back. More

by JT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Honda of Valley Stream responded

Absolutely! Great customer service is our foundation, and we're thrilled that Clara provided you with an upfront and honest experience. Your satisfaction is our priority, and we're delighted to hear that you'll be returning. If there's anything more we can assist you with on your next visit, just let us know. Thank you for choosing us, and we look forward to seeing you again!

December 22, 2023

My service agent did an excellent job keeping me informed and out the door as quickly as possible. Great service experience. More

by brandonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
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Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Keeping customers informed and ensuring a swift service experience is what we aim for. We're glad your service agent did an excellent job and that you had a great experience with us. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing us for your service needs!

December 21, 2023

Honda of valley stream is the best for sure. . they gave me a great deal ! More

by Vrpeter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Momin shah
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Dec 21, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Getting a great deal is always a plus, and it's wonderful that Honda of Valley Stream could provide you with such a positive experience. If there's anything else we can do to assist you or if you have any questions, don't hesitate to let us know. Thank you for choosing Honda of Valley Stream!

December 20, 2023

Good experience, my service agent was very pleasant and helpful. He answered all my questions. More

by C15NOMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
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Dec 21, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that your service agent provided such a positive experience! Having someone pleasant and helpful who can address all your questions makes the service visit smoother. If there's anything else we can assist you with or if more questions arise in the future, feel free to reach out. Thank you for choosing us for your automotive needs!

December 20, 2023

Kevin was friendly and knowledgeable Service area clean Service was good Nothing else to say More

by NRSTORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear that Kevin provided friendly and knowledgeable service, and that you found the service area clean and the overall service good. If there's ever anything else you'd like to share or if you have any further feedback, feel free to let us know. Thank you for choosing us for your service needs!

December 20, 2023

Friendly, professional service, big, comfortable, clean facilities, correctly diagnosis to fix car problems. Just make schedule and waiting a little longer. More

by sunygui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brandon 5 stars
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Dec 21, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with our friendly and professional service! Our priority is to provide a comfortable and clean environment while ensuring accurate diagnosis and effective solutions for your car. We'll strive to optimize scheduling to reduce wait times in the future. Thank you for your feedback and for choosing our services! If there's anything else we can do to enhance your experience, please let us know.

December 20, 2023

Clara Torres understood my issue and provided an explanation of the cause and resolution to the problem. More

by vmatarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear that Clara Torres not only understood your issue but also provided a clear explanation of both the cause and the resolution for the problem. Clear communication is key to a successful service experience, and we're glad you had that with us. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

December 20, 2023

The server pitty good good the staffs frindley an nice I would good there for anything More

by Beverly Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Dec 21, 2023 -

Honda of Valley Stream responded

It sounds like you had a decent experience with the service and found the staff friendly and nice. If there's anything specific you need help with or if you have further feedback, please let us know. We're here to assist you with anything you might need in the future!

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