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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,269 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,269 reviews

December 12, 2023

I scheduled service appointment online in late PM and it was available next morning. Advisor was very clear about waiting time and I was offered shuttle service to drop me home which I declined for my own More

by M Munir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
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Dec 13, 2023 -

Honda of Valley Stream responded

We're sorry to hear about your experience at Millennium Honda. It's incredibly frustrating to schedule an appointment and then face such a disappointing situation. It seems like Honda of Valley Stream was able to provide a much smoother and efficient service for you. We're glad that our team could accommodate your service needs promptly and offer alternative options like the shuttle service. If there's anything specific you found particularly helpful or any suggestions you have for us to further enhance our services, please let us know. We strive to provide excellent service experiences, and your feedback is incredibly valuable in helping us improve. We appreciate you choosing Honda of Valley Stream and hope to serve you even better in the future!

December 12, 2023

Marcel is the best . He’s always there whenever I have an issue with my car. More

by SAMSUPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Honda of Valley Stream responded

Marcel's dedication is invaluable. We appreciate your trust in us and will let Marcel know about your kind words. If you need anything else or have more feedback, feel free to reach out. Thanks for being a valued customer!

December 12, 2023

The dealership is ok. They could be better. This is my second Honda vehicle from this dealership. Treatment should be better. More

by FAITHFUL.GO@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Honda of Valley Stream responded

Your feedback is important, and we're committed to making sure your experience improves. If there's anything specific you'd like to see changed or improved upon, please let us know. We value your loyalty and want to ensure you receive the treatment you deserve as a valued customer.

December 12, 2023

Waiting for four hours for basic maintenance was very off putting. Luckily the wait room is comfortable. More

by Ph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Honda of Valley Stream responded

We apologize about the extended wait time. It is something we are continuously working on improving. If you feel you need to discuss this further, please reach out to Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

December 12, 2023

Marcel kept us informed when there was a delay with our service. Extremely confident with his attention to us. More

by KATHYG33P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Balza, Daniel Sanchez
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Dec 12, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Marcel's commitment to keeping you informed and his attentiveness truly shine through. We're thrilled that you had such a positive experience despite the delay. Your satisfaction is our priority, and we're grateful for your understanding. If there's anything else we can do for you, please don't hesitate to reach out!

December 11, 2023

My appointment was at 845am. My car was not complete until 1130a. When I was told only 1hr 30mins. It was just an oil change More

by ericerica24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Dec 12, 2023 -

Honda of Valley Stream responded

We are sorry for the extended wait time you experienced during your recent visit. We aim to provide accurate time estimates. Your time is valuable, and we sincerely apologize for any inconvenience caused. Please reach out if you need to discuss this any further to Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

December 10, 2023

Price of an ordinary oil change went up drastically And customers was not previously informed . More

by ERROL.JEROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Dec 12, 2023 -

Honda of Valley Stream responded

We understand your frustration, however our cost of a fully synthetic oil change is on par with the pricing at other car service providers. Additionally, all of our customers are asked to sign their work order which indicates all pricing prior to any work being done on the vehicle. They are welcome to turn down service at that time. If you feel you need to discuss this matter further, please contact Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

December 09, 2023

David Morales was very helpful and knowledgeable. He made the process easy and less stressful. More

by grandel39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Morales
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Dec 11, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that David made the process smooth and stress-free for you. Having someone helpful and knowledgeable can truly make a difference. If there's anything else we can assist you with, just let us know!

December 08, 2023

Had a wonderful experience, very helpful staff! Made it a an easy process. Thank you More

by JBLANCO1718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Lin
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Dec 08, 2023 -

Honda of Valley Stream responded

Thank you for your kind words! Making things easy for you is our goal, and we're thrilled you had a wonderful experience. If there's anything else we can assist you with, just let us know!

December 08, 2023

Nice people Nice environment Fast service easy Good location in valley stream New York. Wishing you a good season More

by ELANAKASTNER
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton, Momin shah
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Dec 11, 2023 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted you had a positive experience with our team and enjoyed our location in Valley Stream, New York. Wishing you a wonderful season ahead as well! If you need anything else, don't hesitate to reach out.

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