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Honda of Valley Stream

Valley Stream, NY

4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

May 08, 2023

I love the customer service. They always willing to help you. It doesn’t matter if it is the Manager, service representative or mechanic. All are very nice and helpful. More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Honda of Valley Stream responded

Such a great review! We pride ourselves on making sure that we have the best staff. Thank you for recognizing them. We appreciate it!

May 06, 2023

I can't say enough good things about Nataly. She made me feel comfortable and I never felt pressured. She was knowledgeable, attentive, pleasant and interested in the consumer and making them fe More

by julska710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations. Nataly is kind, professional and always willing to go above and beyond for her customers. We appreciate your kind words for her and look forward to working with you again.

May 06, 2023

My recent visit was excellent. Great staff. Ms Jones, the associate was very timely in getting me set up and the service I needed was completed with minimum wait time. More

by DJONES1174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Jones
May 08, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate the time you took to let us know how we are doing and your kind words. Please reach out if there is anything we can do for you.

May 05, 2023

Pleasant experience with everyone there. Very helpful with all my questions and made the process easy. Would go there again and recommend. More

by gramsahai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aniah Harrison
May 05, 2023 -

Honda of Valley Stream responded

Honda of Valley Stream would like to thank you for the great review. We look forward to seeing you again. Please let us know if there is anything that we can do for you.

May 05, 2023

Took the car in for a recall, was told there was 2 recalls to address. Asked if I was waiting for the car. Said no, call me when it’s done. Told it would take 2 hours or so. 6 hours later no call to p More

by HANK152A
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon something or ither
May 10, 2023 -

Honda of Valley Stream responded

I would like to better understand your concerns and see how I can help resolve them. Please reach out to me directly so that I may do so. My direct number is 516-341-7217. Thank you, Jay Rosenthal General Manager

May 05, 2023

excellent attention and personalized service was very good , I would recommend it to my family and friends 👍thanks More

by vpomarr79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein, Jose Torres, Gabriel Felix
May 08, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to leave us this review and are so pleased to have exceeded your expectations. Please let us know if there is anything we can do for you and we hope to see you again.

May 04, 2023

The service adviser was not knowledgeable about the dealer’s promotional advertisements. When I tried to redeem a competitor’s coupon, I was denied stating they do not honor competitor’s coupons but th More

by ko330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
May 10, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

May 04, 2023

great team i worked with purchasing my new car. would recommend this dealer too everyone More

by cam cam
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to leave a review and are so pleased to have exceeded your expectations. Please let us know if there is anything that you need.

May 04, 2023

Amazing, professionally, proficient and friendly services. I felt confident my car was in great hands. More

by REGINATOOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Honda of Valley Stream responded

Regina - thank you! Our goal is for our customers to leave happy. We appreciate the trust and confidence you have in us. We will see you again next time.

May 04, 2023

Excellent service as usual, Good customer care, Be kind and helpful. Amazing facilitie, Positive attitude. More

by Mohammed Mohiuddin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Honda of Valley Stream responded

Mohammed - we appreciate the outstanding review and hope you will come back and see us again.

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