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Honda of Valley Stream

Valley Stream, NY

4.6
4,241 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,241 reviews

May 12, 2023

After 2 hour wait I found out all work requested was not performed because service technician determined there was not enough tire tread. The decision to rotate tires should have been mine. Tech should have More

by JGALANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

May 12, 2023

Excellent experience with the Service and Sales team. We were happy how we were treated , straight forward and no tricks.Honda Valley Stream is the best! More

by joyoroyo71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morales
May 15, 2023 -

Honda of Valley Stream responded

We are so pleased with this review. It lets us know that our employees are the very best. They work so hard for our customers. Thank you for leaving this review and please let us know if you need anything else.

May 12, 2023

Great guys to work with it was nice working with them from my experience. They are great More

by SULAIMANMOHAMED2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Honda of Valley Stream responded

We thank you for taking the time to leave us a 5-star review and look forward to working with you again. Please let us know if there is anything we can do for you.

May 11, 2023

Definitely one of the best customer service in Long Island. Very fast and Great communication I felt very comfortable and got one great deal, definitely my people ! More

by ervady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris John
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
May 12, 2023 -

Honda of Valley Stream responded

Awesome review and we appreciate it. We work hard to make sure we have the best customer service around. Thank you for recognizing that. Please reach out if there is anything we can do for you.

May 11, 2023

Los mejores un servicio numero 1 graciar por tan buen servicio the best.. ok ok More

by jhose.frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to review Honda of Valley Stream and look forward to seeing you again.

May 10, 2023

great service. in and out within 1 hour of my appointment. Brandon at the front desk is the best More

by mkny81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon
May 10, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review and for taking the time to recognize Brandon. Please reach out if you need anything.

May 10, 2023

It is modern in design, very large and spaceous. I was very comfortable in the waiting room. More

by HEINRICH691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reimers
May 10, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to let us know how we are doing. We are so glad that you enjoyed our waiting area and look forward to your next visit.

May 10, 2023

It was nice coming in for the servicing, customer service was very good! And the work was done in a timely manner, as well. More

by rolo1824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They’re were two very helpful gentleman who got me inside the service center and drove my vehicle back once work was completed. They were cery courteous.
May 11, 2023 -

Honda of Valley Stream responded

We appreciate everything about this review and hope to see you again. Thank you for taking the time to leave us a review and let us know how we are doing.

May 10, 2023

Service was great- Brandon. Helped me out the day I came to service my vehicle More

by jj1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martine,
May 10, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and for recognizing Brandon. Please let us know if you need anything, and we will see you at your next appointment.

May 09, 2023

Our misunderstanding was cleared up with a phone call and the matter was resolved. I am revising my previous review. More

by ipitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the service aid
May 09, 2023 -

Honda of Valley Stream responded

Hello Ivan, I am going to review this information with Willie, our Service Manager, and get back to you. You may call me directly at 516-341-7217. Sincerely, Jay Rosenthal

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