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Honda of Valley Stream

Valley Stream, NY

4.6
4,179 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,179 reviews

January 19, 2023

I am happy with the ser íes provided in Honda valley stream. Richard was very friendly and professional More

by ESCAMIRIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley
Jan 20, 2023 -

Honda of Valley Stream responded

Excellent - we are so glad you had the opportunity to work with Rich and Clara. They work so hard to make you feel at home and make everything run smoothly. We appreciate the 5-star review and hope to see you soon.

January 19, 2023

They care more about selling cars and money than making sure their customer satisfaction is met. My worst vehicle buying experience. I would never recommend them to anyone. There are issues with the vehicl More

by stewart.whitcliffe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
Jan 31, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers . Please reach out to our General Manager, Jay Rosenthal, directly to speak to him further about this matter at 516-341-7217.

January 19, 2023

Quality and professional. Exceeded expectations of any repair outlet. We highly recommend. We look forests to a long relationship. More

by TBRANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

We are so pleased that we could exceed your expectations. Fast, friendly and high quality service is our goal. Thank you for the excellent review and we cannot wait to see you again.

January 18, 2023

Repair/service rep, Marcel, was excellent. However, your repair pricing is high, thus I declined. More

by JAYLELAND
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

Thank you for the kind review. Marcel is amazing. We appreciate the feedback on our pricing and will take that into consideration moving forward.

January 18, 2023

Honda service center Valley Stream with the Representative George was very attentive with my Concern More

by tonypicciano14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Jan 19, 2023 -

Honda of Valley Stream responded

Excellent! We go out of our way to hire the very best employees. Jorge is kind, knowledgeable and professional. He is exactly the type of person everyone should have to work with. We appreciate your kind words and thank you for your time.

January 18, 2023

Went there for an oil change. Had 2 recalls got that done. and had an alignment done More

by KRAZYRYDER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

We are so grateful you came in when you did and that we were able to help with some other things on your car. We know that your time is valuable and are glad everything was taken care of in a way that respected you and it.

January 18, 2023

The service department followed through with everything they said the would do. Customer service rep was very helpful and accommodating. More

by GERALDINE.RICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

Geralidine - that is fantastic to hear. We are so pleased that our service exceeded your expectations and cannot wait to see you again.

January 17, 2023

Excellent service very knowledgeable able to answer all my question. All other dealers can learn from this dealership, HOW TO TREAT CUSTOMERS. More

by ronchin4
Recommend Dealer
Yes
Employees Worked With
Charlie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

ronchin4 responded

Excellent service very knowledgeable able to answer all my question. All other dealers can learn from this dealership, HOW TO TREAT CUSTOMERS.

January 17, 2023

Excellent service, The only little issues is sometimes too much air in tires and windshield wiper fluid freezes in winter. Maybe they can put in an antifreeze formula for windshield wiper fluid. More

by PANNENBA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review. We work hard to make sure you get the best service around. We will take you suggestions into consideration and look forward to seeing you next time.

January 16, 2023

RABI KAHN WAS VERY PROFESSIONAL. LOVED THE EXPERIENCE I HAD. JESSICA WALTERS WAS ALSO VERY HELPFUL. More

by robin99st
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Honda of Valley Stream responded

We thank you the time that you took out of your day to review Honda of Valley Stream. We appreciate it and you kind words in this 5-star rating. We hope to see you again.

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