Back

Honda of Valley Stream

Valley Stream, NY

4.6
4,190 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
Contact Dealership

164 Sunrise Hwy

Valley Stream, NY

11581

Directions

By Type

Showing 4,190 reviews

February 12, 2021

Over charge. Prices are 400% higher than market. Try to drain every penny from your pocket. Waste your whole day, no matter you go by appointment. More

by ENGINEER.ABUBAKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Mar 26, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

February 11, 2021

As a loyal and long term customer of this dealership, I was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I recei More

by MRMMRMMRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

February 11, 2021

Was a great experience. Will recommend anyone to go here if their looking for a new car! Bill was excellent. Gabriel was very transparent and glad he helped us. More

by Dalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
Feb 13, 2021 -

Honda of Valley Stream responded

Dalton, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Bill and our team. Have a great day!

February 11, 2021

I ONLY LIKE TOO WOFK WITH MARCEL HE HAS GREAT CUSTOMER EXPERIENCE AND HE KNOWS HIS JOB HES VERY KNOWLEDGEABLE AND HAS A RESPECT FOR CUSTOMER More

by FORDPL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Honda of Valley Stream responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marcel! We look forward to your next visit! Take care!

February 11, 2021

I make my appointments with Marcel. I find his vast knowledge of cars very helpful. I can describe what I think may be happening with my car and he is able to explain to me in layman terms why its happ More

by DJONES57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I would like the mechanics to pay better attention. I brought my car in for service and my inspection was overlooked which cause me to receive ticket.
Feb 13, 2021 -

Honda of Valley Stream responded

Hello, thanks for your praise and kind comments about Marcel! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2021

I have had some challenging issues with my Honda CRV in the past few months. However, thanks to the patience/hard work of the mechanics and Mr Marcel. My car was repaired. Mr.Marcel kept me informed at eve More

by BAJANJUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Honda of Valley Stream responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2021

Always a pleasure dealing with the service department. I called ahead because of an issue with my tire and they were able to see me later in the same day. More

by AJ1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen
Feb 12, 2021 -

Honda of Valley Stream responded

Hello, your satisfaction is our top priority. If you're ever in need of more help, please let us know!

February 09, 2021

The staff was friendly and efficient. Marcel took his time to explain the aerobics performed and what would be needed the next time. I will be using Honda Valley Stream for all my HEV services More

by WCOWELL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Honda of Valley Stream responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2021

Ravi was great! Patient and knowledgeable! He answered all our questions and we felt like we were in great hands! Would definitely recommend him if you are going to buy a car! More

by TheWolfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rabi Khan
Feb 11, 2021 -

Honda of Valley Stream responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ravi here at Honda Of Valley Stream!

February 08, 2021

Ada , our salesperson , is great. She is patient , kind and extremely caring. She makes the buying process easy. Over the year I purchased 3 Hondas because of her . Felix was great in assisting with Ho More

by DONNA652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
Feb 09, 2021 -

Honda of Valley Stream responded

Hi Donna, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

...
367
...