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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.5
3,137 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,137 reviews

April 17, 2024

Very friendly and well managed dealership. I would recommend to my friends to buy cars from here.. More

by HUSHION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Honda of Valley Stream responded

Thank you so much for your positive feedback and for recommending our dealership to your friends! We strive to provide a welcoming and professional environment for all our customers, and it’s wonderful to know we succeeded with your experience. We look forward to helping your friends find their perfect vehicles and hope to see you again soon!

Helpful
April 17, 2024

Very fast, efficient, and helpful. It was a good experience, I would definitely go back! More

by raven.cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that you found our service fast, efficient, and helpful. We strive to make every visit a good one, and your feedback means a lot to us. We look forward to welcoming you back in the future and are here to assist with any of your needs. Thank you for choosing us, and see you next time!

Helpful
April 17, 2024

I had an appointment yet I waited over 4 hours. The part costs $46 and I was charged $551 in total. I STILL had to return the next day since the part had to be ordered. I am still waiting for a fol More

by DBECKFORD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for taking our call. We apologize for the inconvenience of you having to return the next day for the part. Unfortunately, your repair was labor intensive and needed additional time after the part arrived. We value you as a customer and truly do hope to see you again in the future.

Helpful
April 16, 2024

The staff at Honda off valley stream New York is great I appreciate the service they provide More

by HARESHDATHDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our staff. Your appreciation for the service provided means a lot to us. We strive to continue offering excellent service and look forward to serving you again soon. Thank you for choosing us!

Helpful
April 16, 2024

Great on time very professional friendly I cannot say more just great service comfortable seating More

by SHORTMAX2947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We're thrilled to hear that you appreciated the punctuality, professionalism, and friendliness of our team, as well as the comfort of our seating area. Providing great service is our top priority, and your feedback is incredibly rewarding. We look forward to your next visit and are here to ensure it's just as great!

Helpful
April 16, 2024

It was fast. Wait was short. And Bryanna was great. She advised me on what I needed. More

by kathynathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear that your experience was a quick and excellent one. It's great to know that Bryanna was able to assist you effectively and provide you with the necessary advice. We'll be sure to share your kind words with her. Looking forward to your next visit and thank you for choosing us!

Helpful
April 16, 2024

The personnel were very helpful and attentive. The service for the car was pretty quick as well More

by CDIAZ6383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear that our team was helpful and attentive, and that you found our service quick. We strive to make every visit efficient and pleasant. We look forward to welcoming you back for your next service. Thanks again for choosing us!

Helpful
April 16, 2024

The waiting time must be improved in future Over all the communications and service was very good. Thanks, More

by muhammadamjad0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback and for acknowledging our communication and service quality. We appreciate your suggestion regarding the waiting time and understand the importance of improving in that area. We are continually working to enhance all aspects of our service experience, and your input is invaluable in this process. Thank you for choosing us, and we look forward to serving you more swiftly on your next visit!

Helpful
April 16, 2024

Two expensive need to lowered their rates service is good the wait is not long but expensive More

by MSDELORIS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to provide your feedback. We're glad to hear that you're pleased with the quality of our service and the short wait times. We understand your concerns regarding our pricing. Please know that we continually strive to provide the best value balanced against the quality and efficiency of our services. We value your input and will take it into consideration as we review our pricing structure. Thank you for choosing us, and we hope to serve you again soon.

Helpful
April 16, 2024

Customer service representative was very polite and helpful even recommended my vehicle service and schedule me for an appointment in two weeks More

by H.EBRITTLEBANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that our customer service representative was polite and helpful. Providing thoughtful and proactive service is what we aim for with every interaction. We look forward to seeing you again in two weeks and hope to continue exceeding your expectations!

Helpful
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