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Honda of Valley Stream

Valley Stream, NY

4.6
4,338 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,338 reviews

July 28, 2025

Excellent service. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

July 26, 2025

Josh and Marlons were fantastic. The entire experience—from test drive to driving our new car off the lot—was straightforward and seamless. My wife and I were treated well and feel More

by vitalo.nicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlons Millan
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! We're so glad to hear Josh and Marlons made the entire process smooth and enjoyable for you and your wife. We appreciate your trust and look forward to welcoming you again in the future! Please don’t hesitate to reach out if you ever need anything.

July 25, 2025

This is my third honda vehicle from this location and so far have had no problems. The staff is professional, courteous, and makes you feel valued. More

by fjkphotos82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty! We're thrilled to hear your experience with all three vehicles has been smooth and that our team consistently provides professional and courteous service. It's our goal to make every customer feel valued. Let us know if there's ever anything you need!

July 23, 2025

Clara Torres was nice, answered my stupid question about why the another service center is across the street, knew about the prepaid maintenance, was informative that the first oil change was free regardles More

by elsantamaria
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience—Clara clearly made a strong impression with her friendly attitude, product knowledge, and quick service. Please feel free to reach out if there's anything more we can do for you!

July 23, 2025

Great price for the services required and update on the services that require attention in the future. More

by DNOBLE129
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, We're happy to know you felt the pricing was fair and that you received helpful updates about upcoming service needs. If you need anything else, please don’t hesitate to reach out!

July 22, 2025

My experience was great and as usual Kevin is very helpful and knowledgeable. He makes feel comfortable when making my car decisions for service. He is always pleasant even when I ask lots of question More

by FMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your feedback—it's wonderful to hear that Kevin continues to provide such supportive and informed assistance during your visits. Please feel free to reach out if there's anything else you need!

July 22, 2025

Whith appointment almost wait 4 hours. Too much.time. for change oil and something they found More

by elvirita62quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Honda of Valley Stream responded

Hi, We thank you for servicing your vehicle with us. We apologize for the time taken. To properly service today's vehicles, we follow time-consuming procedures. We don't just tighten a bolt. We torque it to its specifications. Three services were performed on your vehicle: the oil change, tire rotation, and rear differential clutch service. Could it have been done faster? Perhaps, but our service team is to stay focused on providing a high level of service. If you wish to discuss this further, please reach out to us. 516-285-6655, ext. 126

July 22, 2025

The receptionist was very nice my car took all day but it was ok Im retired More

by bigjen276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your patience, and we're glad to hear the receptionist made a positive impression during your visit. If you need anything else, feel free to reach out!

July 21, 2025

Clara Torres was excellent; she was professional and very pleasant and made the service experience very positive. More

by SKESS901
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, We're thrilled to hear Clara made your visit such a positive one with her professionalism and kind demeanor. If there's anything else you need, please don’t hesitate to reach out!

July 20, 2025

Oscar,Nataly, and Gary were very friendly and helpful. Hamal who gave me the Keyes to my new car was not helpful. He did not give many instructions to the car which I was not familiar with. He said to com More

by LOISMCD
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamal,not aware of his last name.
Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, We appreciate your thoughtful feedback and are glad to know that most of the team made you feel welcomed and supported. We're sorry to hear your experience with Hamal didn’t meet expectations, and we’ll be sure to address this. Please don’t hesitate to reach out if there's anything we can do to assist you further.

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