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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews

3,244 Reviews of Honda of Valley Stream - Service Center

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April 13, 2024

Courtesy, faster and great service. I always love to go to the dealer in valleys Stream. I have more than 9 years going to this place. More

by maribeluci10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Apr 15, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you've consistently experienced courteous and great service with us over the past nine years. Your loyalty and continued satisfaction are incredibly important to us. Thank you for sharing your positive experiences, and we look forward to serving you for many more years to come!

April 12, 2024

Everyone was professional when i took my car in. Service advisor reached out and let me know what was going on with car. More

by Dconti01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of Valley Stream responded

It's great to hear that you received professional service when you brought your car in and that your service advisor kept you well-informed about the status of your car. Clear communication is key to our service. Thank you for sharing your experience, and we look forward to providing you with excellent service on your future visits.

April 12, 2024

Service department is well run and organized. Advisors are helpful. Waiting room is pleasant. Service time is as predicted More

by MARYBETHRADDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of Valley Stream responded

We're glad to hear that you found our service department well-run and organized, and that our advisors were helpful. We strive to maintain a high standard of efficiency and comfort for all our customers. Thank you for your positive feedback, and we look forward to continuing to serve you with the same level of organization and helpfulness in the future.

April 12, 2024

Briyanna was friendly and very helpful and the service was quick and efficient as usual. Great job! More

by AALLEN116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Briyanna provided friendly and helpful service, and that you experienced our usual efficient service. Thank you for recognizing Briyanna's efforts and the overall job done by our team. We appreciate your feedback and look forward to continuing to serve you with the same excellence. Great to have you as a customer!

April 12, 2024

Honda service of Valley Stream made servicing our car very easy! From online booking to ordering parts and just having someone to speak with! More

by HSCHERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that Honda of Valley Stream made your car servicing experience so easy and convenient! We appreciate your positive feedback and look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!

April 12, 2024

Hands down, the Best customer service and amazing work! ! Did I say great customer service More

by JOSE.F.MOREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole team was lovely and helpful , Jerry Lancaster JR
Apr 12, 2024 -

Honda of Valley Stream responded

We're thrilled to hear such enthusiastic praise about our customer service and the quality of our work! Thank you for highlighting these aspects of your experience with us. Your satisfaction is our top priority, and it's great to know we're hitting the mark. We look forward to continuing to provide you with the best service possible!

April 11, 2024

Brandon had me in and out while getting my car oil changed and tire rotated. Very professional More

by LATOYASIMMONS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Brandon provided you with professional service. It's great to know that we could get you back on the road efficiently. Thank you for sharing your positive experience, and we look forward to continuing to serve you with the same professionalism in the future.

April 11, 2024

The waiting area is clean. The sales person could be more welcoming. I guess 1hr 15min for an oil change is acceptable with an appointment More

by BANKSMONELOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you found our waiting area clean. We appreciate your comment about the salesperson needing to be more welcoming; we always aim to improve and will address this to enhance our customer service experience. Regarding the timing for the oil change, we strive to be as efficient as possible, and we're pleased that you found the duration acceptable. We value your input and look forward to providing a more welcoming atmosphere during your next visit.

April 11, 2024

Great customer service and very helpful. . Always knowledgeable, friendly and explains deals about your vehicle More

by maddalinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with our staff! It's fantastic that our team has consistently been knowledgeable and friendly. Your feedback is greatly appreciated, and we look forward to continuing to provide you with the same high level of service in the future. Thank you for choosing us!

April 11, 2024

frontline service personnel are very pleasant and helpful. I have no problem in referring friends and family to this dealership. More

by STEWART_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that our staff made a positive impression on you. Ensuring a welcoming and supportive environment for all our customers is a top priority. Your willingness to refer friends and family to our dealership is the highest compliment we could receive. Thank you for your kind words, and we look forward to continuing to working with you again.

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