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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews
Call Service Center (516) 758-5396

3,209 Reviews of Honda of Valley Stream - Service Center

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April 02, 2024

Always great service. Alex is always professional and helpful. Customer waiting area is clean and comfortable. More

by mel.t.woodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you've consistently received great service with us! Providing professional and helpful assistance is a priority, and we're glad Alex has been able to deliver that for you. It's also fantastic to know that you find our customer waiting area clean and comfortable—we aim to create a welcoming environment for all our customers. Thank you for your positive feedback, and we appreciate your continued support. If you ever need anything in the future, please don't hesitate to reach out.

April 02, 2024

This was the best Honda dealership we have dealt with since purchasing our Honda odyssey. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your experience with our Honda dealership was the best! Providing exceptional service to our customers is always our goal, and we're thrilled that we could exceed your expectations. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again!

April 01, 2024

No waiting extra time all done on time was scheduled . Clean , professional , explained all details, More

by NATALEX07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience! At our dealership, we strive to provide efficient and professional service to all our customers. Thank you for your feedback, and we look forward to serving you again in the future!

April 01, 2024

Always a pleasure working with Mark Skawinski, the service advisor, and Eddie the mechanic who worked on my Pilot. My pilot always comes out a lot better then it went in. More

by JPAPL (Joseph Papalia)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic who worked on my Pilot, Eddie
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Apr 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Mark and Eddie! Providing top-notch service to our customers is our priority, and we're glad to have exceeded your expectations. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs!

April 01, 2024

Alex Marcell is very knowledgeable about his job. I appreciate the service I received from valley stream. More

by mesmiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with Marcell and our team at Valley Stream. Providing knowledgeable and top-notch service is always our goal, and we're glad to hear that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and your business!

March 31, 2024

Great service, Ms, Torres, excellent; very helpful and pleasant to deal with. Keep up the good work More

by CARLYLEJOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Ms. Torres provided you with excellent service and made your experience pleasant. We will definitely pass along your feedback to her. We appreciate your support and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out.

March 30, 2024

We had an excellent customer experience with Honda Valley stream , from sales dept up to service dept , Our car needs to replace window and they act fast order the parts right away , Clara Torres our More

by vaysa_alipio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your excellent customer experience at Honda of Valley Stream! It's wonderful to know that both the sales and service departments provided top-notch service and acted swiftly to address your needs. Clara Torres sounds like a valuable member of our team, and we're glad she could assist you professionally and efficiently. We appreciate your loyalty as a repeat customer, and we're committed to providing you with the best service possible. Thank you for recommending Honda of Valley Stream, and we look forward to continuing to serve you in the future!

March 28, 2024

Service advisor was nice and approachable although the oil change/maintenance service took more than 2 hrs to finish, hopefully it will be quicker next time. More

by FCYRUSGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback, and we appreciate your patience during your recent oil change and maintenance service. We're glad to hear that your service advisor was nice and approachable. We understand that your time is valuable, and we apologize for any inconvenience caused by the extended wait time. Rest assured, we'll strive to improve our efficiency to ensure a quicker service experience for you in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're committed to providing excellent service and appreciate your feedback.

March 28, 2024

Very efficient . He told me everything I need to know. He answered all my questions More

by vcm2928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a very efficient and informative experience! Providing clear explanations and answering all your questions is important to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

March 27, 2024

The service adviser was friendly and helpful. He was able to get me in and out in a timely fashion given the type of work my vehicle needed and the weather outside. Job was completed to my satisf More

by RICHARD136936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a positive experience with our service advisor! Providing friendly and helpful service is our priority. It's great to know that the job was completed to your satisfaction. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

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