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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews
Call Service Center (516) 758-5396

3,244 Reviews of Honda of Valley Stream - Service Center

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April 11, 2024

Everyone was friendly and helpful. Brandon was extremely helpful and efficient in keeping me update. More

by MYIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that everyone at our location was friendly and helpful during your visit, and that Brandon stood out for his helpfulness and efficiency. Keeping our customers informed every step of the way is something we prioritize. Thank you for sharing your positive experience; your feedback is invaluable to us. We look forward to continuing to provide you with the same level of service and support in the future.

Apr 11, 2024 -

Honda of Valley Stream responded

Thanks again

April 11, 2024

Mark was very helpful in explaining all that was needed per the maintenance schedule timeline More

by bflugman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Honda of Valley Stream responded

It's great to hear that Mark was helpful and provided clear explanations of the maintenance your vehicle needed. Effective communication is key to our service, and we're glad Mark met your expectations. Thank you for your feedback, and we look forward to continuing to assist you with your vehicle's maintenance needs.

April 11, 2024

MR Singh understood my concerns when the car was dropped for service and I was satisfied More

by Vielotclandis1398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 11, 2024

Same service as always. Very clean waiting area. Check in and out is a breeze. More

by annie.vel611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

It's great to hear that our service, including the clean waiting area and efficient check-in and out process, consistently meets your expectations. We appreciate your feedback and look forward to your next visit.

April 10, 2024

Great customer service and speedy expedited delivery to get my car in less than 3 days. More

by mitchfriedland
Recommend Dealer
Yes
Employees Worked With
Charlie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with our customer service and that we were able to expedite the delivery of your car promptly! Providing efficient and speedy service is one of our top priorities, and we're thrilled that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

April 10, 2024

Briyanna always has a positive interaction with her customers! I appreciate her attitude for excellence! More

by imaniartist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! Briyanna is indeed a valuable member of our team, and we're thrilled to hear that she provided you with a positive interaction. Delivering excellence in customer service is our goal, and we're glad she could meet your expectations. We'll be sure to pass along your feedback to her. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope to continue serving you with excellence in the future!

April 10, 2024

Briyanna Jones was excellent in processing my paperwork and getting my vehicle serviced. She is a Great asset to the dealership. More

by DENIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Briyanna provided you with excellent service and made your experience positive. Thank you for recognizing her efforts, and we'll be sure to pass along your kind words to her and the rest of our team. We're grateful to have Briyanna as part of our dealership, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

April 10, 2024

They were welcoming and so respectful. I did have to wait long for my oil change. More

by slittlejah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that you found our team welcoming and respectful. However, we apologize for the extended wait time for your oil change. We understand that your time is valuable, and we strive to provide efficient service to all our customers. Your feedback is valuable to us, and we will use it to improve our processes to ensure a smoother experience for you in the future. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We appreciate your patience and understanding.

April 09, 2024

It was a Very pleasant experience. Waiting room was very nice. Very accommodating. Thank you More

by jennybgc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein
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Apr 10, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a pleasant experience with us and that you found our waiting room accommodating. Providing a comfortable environment for our customers is important to us, and we're glad that you enjoyed it. Thank you for choosing us for your service needs, and if you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support, and we look forward to serving you again in the future!

April 09, 2024

Clara was very nice to help me and made the process really easy, i was on my way shortly More

by u_farooq21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

We're glad to hear Clara was able to assist you and make the process easy, allowing you to be on your way quickly. Thank you for acknowledging her helpfulness, and we're here for any future needs you might have.

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