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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews

3,244 Reviews of Honda of Valley Stream - Service Center

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April 02, 2024

Everything was fine except longer than I expected I was getting oil and filter change and overall inspection More

by SPOROPHYTE1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Honda of Valley Stream responded

We apologize for the longer wait than expected during your oil and filter change and overall inspection. Your time is valuable, and we strive to complete services in a timely manner. We appreciate your feedback and will work to improve our efficiency to ensure a smoother experience for you in the future. Thank you for choosing our service center, and we hope to serve you better next time.

April 02, 2024

very easy to schedule and Alex was great. the updated service center is excellent. happy with service. More

by LESSCALA2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that scheduling with us was easy and that Alex provided you with great service! Our updated service center is designed to enhance your experience, and we're delighted that you're happy with the service you received. Thank you for choosing us, and we look forward to serving you again in the future!

April 02, 2024

Honda if valley stream was great. Especially Clara who went above and beyond to help me!! Thank you for the speedy excellent service More

by chrislynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience at Honda of Valley Stream, and we'll be sure to pass along your appreciation to Clara for her exceptional assistance. Providing speedy and excellent service is always our goal, and we're glad Clara went above and beyond to help you. Thank you for choosing us, and please let us know if there's anything else we can assist you with in the future!

April 02, 2024

good well job nice team to work with, nice job and fast service Thank you More

by LGNEWYORKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : guys who check cars in
Apr 03, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team and that you found the service to be fast and efficient. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

April 02, 2024

From start to finish Kevin was Great! Was in the service area waiting for my car for less than 1 hour. Kudos to Kevin and the Valley Stream Honda Service Team. More

by jjmalloy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Kevin provided you with great service! Efficiency and professionalism are key priorities for us, and we're glad that your experience in the service area was completed in less than an hour. We'll be sure to pass along your kudos to Kevin and the rest of our Service Team. Thank you for your positive feedback, and we appreciate your support. If you have any further needs or questions in the future, feel free to reach out.

April 02, 2024

Always great service. Alex is always professional and helpful. Customer waiting area is clean and comfortable. More

by mel.t.woodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you've consistently received great service with us! Providing professional and helpful assistance is a priority, and we're glad Alex has been able to deliver that for you. It's also fantastic to know that you find our customer waiting area clean and comfortable—we aim to create a welcoming environment for all our customers. Thank you for your positive feedback, and we appreciate your continued support. If you ever need anything in the future, please don't hesitate to reach out.

April 02, 2024

Service and employees were all wonderful! Everyone was helpful and answered all of my questions. More

by MYIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with our service and team! Providing excellent customer service and addressing all your questions is our top priority, and we're glad we could meet your expectations. Thank you for choosing us, and please don't hesitate to reach out if you need anything else in the future. We look forward to serving you again!

April 01, 2024

Alex Marcell is very knowledgeable about his job. I appreciate the service I received from valley stream. More

by mesmiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with Marcell and our team at Valley Stream. Providing knowledgeable and top-notch service is always our goal, and we're glad to hear that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and your business!

April 01, 2024

No waiting extra time all done on time was scheduled . Clean , professional , explained all details, More

by NATALEX07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience! At our dealership, we strive to provide efficient and professional service to all our customers. Thank you for your feedback, and we look forward to serving you again in the future!

April 01, 2024

Always a pleasure working with Mark Skawinski, the service advisor, and Eddie the mechanic who worked on my Pilot. My pilot always comes out a lot better then it went in. More

by JPAPL (Joseph Papalia)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic who worked on my Pilot, Eddie
Apr 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Mark and Eddie! Providing top-notch service to our customers is our priority, and we're glad to have exceeded your expectations. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs!

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