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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews

3,262 Reviews of Honda of Valley Stream - Service Center

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March 22, 2024

Great service! !!!! Car is running good as new!!!!! Team was very professional!!! Will return for future car services!!! More

by JEFFINNO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great service experience with us and that your car is running smoothly again. Providing professional service is always our top priority, and we're glad that our team met your expectations. Thank you for your positive feedback, and we look forward to serving you for any future car services you may need. If you have any questions or concerns, feel free to reach out to us.

March 22, 2024

Putting all my bad experience behind with Honda services in the past , Clara was the best person that I eve deal, She was vey professional,and friendly.Keep up that nature. More

by FRCAB6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Clara provided you with a positive experience and exceeded your expectations. Professionalism and friendliness can truly make a difference in customer satisfaction. It's great that she was able to leave a lasting positive impression. If you have any further feedback or need assistance in the future, feel free to reach out. We're here to help!

March 21, 2024

Love the waiting area, very comfortable. Brianna has a nice personality & kept me informed every step of the way. More

by lioness58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you enjoyed our waiting area and had a positive experience with Brianna! Providing a comfortable environment and keeping our customers informed are essential to us. Thank you for your kind words, and we hope to see you again soon at our dealership!

March 21, 2024

Great customer service, the gentleman was kind and very knowledgeable. Would definitely come back to Honda valley stream. More

by AIMEE.ALMELEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience! Providing excellent customer service and knowledgeable assistance are our top priorities, and we're thrilled that our team member exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for any future needs you may have.

March 21, 2024

I was at the dealer re a recall notice for my 2021 CRV Hybrid. The only issue I had was I wasn't told I needed to have car manual with me. They needed it to place sticker in it that changed a page of th More

by TEACHHB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us. We're glad to hear that the service was good and the work was completed within the expected timeframe. We apologize for any inconvenience caused by the need for the car manual during your visit. We'll make sure to communicate this requirement more clearly in the future to avoid any further inconvenience. If you have any other questions or concerns, please don't hesitate to reach out. We appreciate your feedback and your business!

March 20, 2024

People are knowledgeable, courteous, and show genuine interest any query I might have.. if I ask for a more immediate appointment, the rep will accommodate me. More

by kerneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Honda of Valley Stream responded

We're glad to hear that you've had such positive experiences with our team! Our goal is always to provide knowledgeable and courteous service, and we're happy to accommodate your needs whenever possible. If you have any further questions or need assistance, please don't hesitate to reach out.

March 20, 2024

Mark was amazing. We made plans to do future maintenance as per his suggestion. Looking forward to having the work done at Valley Stream. More

by MEFRANZESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Skawinski
Mar 20, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mark provided you with amazing service and made helpful suggestions for future maintenance. We appreciate your trust in us, and we're looking forward to serving you again at Valley Stream. Thank you for your support, and we're here whenever you need us!

March 20, 2024

I had a great experience with the dealership. The process of giving my car and getting seen by an associate was quick and easy. Which was very surprising to me, I’ve been to other dealership shop More

by henryfromero94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience at our dealership! Providing quick and efficient service is always our goal, and we're glad Mr. Marcel was able to assist you promptly and professionally. Thank you for recommending us, and if you have any further questions or need assistance in the future, don't hesitate to reach out.

March 20, 2024

Great . nice people and excellent service.the waiting area is comfortable and the waiting time was not long More

by COLLADOEDWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with us and found our team to be nice and our service excellent. It's wonderful to know that you found our waiting area comfortable and that the waiting time was reasonable. Thank you for choosing us, and we look forward to serving you again in the future!

March 19, 2024

The dealership was well organized and answered any questions I had they attended to all my needs More

by SUNNYBOY127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you found our dealership well-organized and that we were able to address all your questions and needs. Customer satisfaction is our top priority, and we're glad we could assist you effectively. Thank you for choosing us, and we look forward to serving you again in the future!

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