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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,241 Reviews
Call Service Center (516) 758-5396

3,242 Reviews of Honda of Valley Stream - Service Center

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March 18, 2024

I like this dealership. Alex Marcel is good person always look out for the customers. More

by Mslack243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you enjoy our dealership! Alex Marcel is indeed an invaluable member of our team, always prioritizing customer satisfaction. Thank you for your kind words, and we look forward to continuing to serve you in the future!

March 17, 2024

For the past 12 years the staff and service is extremely good no complaints I appreciate the service More

by HARESHDATHDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you've had an extremely good experience with our staff and service over the past 12 years. Your satisfaction is our priority, and we appreciate your loyalty and kind words. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we look forward to continuing to serve you for many more years to come!

March 16, 2024

Brandon was extremely nice and pleasant to talk to. He showed me about the warranty. I did not understand and now I do understand and what a great guy. More

by chefdebbie798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Brandon provided you with exceptional service and took the time to explain the warranty to you. Your satisfaction is our priority, and we appreciate your kind words about Brandon's professionalism and helpfulness. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

March 16, 2024

Niko was wonderful! He was very professional and patient! Tysm! Hope you had a great day! More

by MSKAPTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
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Mar 18, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Niko provided you with wonderful service! It's fantastic to know that he was professional and patient throughout your experience. Thank you so much for your kind words, and we hope you had a great day too! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

March 15, 2024

My car is always fixed right. The people are pleasant. You don’t have to wait long for an appointment More

by HESTEROLYMPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Honda of Valley Stream responded

We're pleased to hear that your car is always fixed correctly and that you find our staff pleasant.. Your satisfaction is important to us, and we appreciate your positive feedback. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

March 15, 2024

Everything was good at the time of service. Except I had to go back to get a light adjusted More

by MMOMB23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

March 15, 2024

Great service and great service they take care my vehicle I’ll be recommending to everyone More

by Gabovt0791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great service experience with us and that your vehicle is well cared for. Thank you for your kind words and for recommending us to others! If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. We appreciate your support, and we look forward to serving you and your vehicle in the future!

March 14, 2024

Amazing service! Very knowledgeable and friendly staff. They always treat their customers with 5 star service. More

by alyssamrosenthal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

March 13, 2024

Marcel is not only an amazing technician he also has incredible customer service talent! He made me a single mom who knows not cars understand exactly what he needed to do and the exact cost(s) before More

by erikasfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with Marcel! It's fantastic that he made sure you understood the maintenance work needed and the associated costs. Providing transparency and clarity for our customer is a top goal for us. Your plan to express your gratitude in person is a thoughtful gesture. I'm sure Marcel will appreciate your kind words and acknowledgment of his exceptional service. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for sharing your positive experience, and we hope your upcoming appointment goes smoothly!

March 13, 2024

Intake was efficient, service options were presented clearly, status/progress updates given in a timely manner and all questions answered. More

by ldadsa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that your time with us was exceptional. Providing timely status/progress updates and addressing all questions contribute to a positive customer experience, and we're glad to hear that was the case for you. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for choosing our services, and we appreciate your positive feedback!

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