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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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March 13, 2024

Marcel is not only an amazing technician he also has incredible customer service talent! He made me a single mom who knows not cars understand exactly what he needed to do and the exact cost(s) before More

by erikasfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with Marcel! It's fantastic that he made sure you understood the maintenance work needed and the associated costs. Providing transparency and clarity for our customer is a top goal for us. Your plan to express your gratitude in person is a thoughtful gesture. I'm sure Marcel will appreciate your kind words and acknowledgment of his exceptional service. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for sharing your positive experience, and we hope your upcoming appointment goes smoothly!

March 13, 2024

Intake was efficient, service options were presented clearly, status/progress updates given in a timely manner and all questions answered. More

by ldadsa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that your time with us was exceptional. Providing timely status/progress updates and addressing all questions contribute to a positive customer experience, and we're glad to hear that was the case for you. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for choosing our services, and we appreciate your positive feedback!

March 13, 2024

Mark Skawinsky was wonderful! He was informative and very nice. This was a great experience. More

by ANKISO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a wonderful experience with Mark Skawinsky! Providing informative and friendly service is something we strive for, and we're glad that Mark exceeded your expectations. Your kind words are truly appreciated, and we'll be sure to pass along your praise to Mark. If you have any further questions or need assistance in the future, please don't hesitate to let us know.

March 13, 2024

Brandon was really hospitable. He was very accommodating of my request for my car to be returned as soon as possible because I had to go to work. He gave me a thorough summary and More

by ASHLEYESTRADA225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Brandon provided you with excellent service and went above and beyond to accommodate your needs! Ensuring that our customers have a positive and convenient experience is always our priority, and we're delighted that Brandon's hospitality and efficiency made a difference for you. Your satisfaction is important to us, and we're glad that you're pleased with the service you received. If you have any further questions or need assistance in the future, don't hesitate to reach out.

March 13, 2024

The service is good but the prices can be a little bit more reasonable o. More

by LRCME44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review and for your honesty. We work hard to make sure our prices fit with those of the market. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

Mar 14, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review and for your honesty. We work hard to make sure our prices fit with those of the market. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

March 12, 2024

Great customer service Steve was very helpful! he answered all our questions I would recommend the dealership to friends and family! More

by nonnamarisa119
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with Steve and our team! Providing great customer service and addressing all your questions is a top priority for us. Thank you for recommending our dealership to your friends and family; we truly appreciate your support. If you ever need assistance in the future or have more questions, feel free to reach out. We look forward to the opportunity to serve you and your loved ones again!

March 12, 2024

Did appreciate the attention and explanation given by Clara. This was one of my best visits for service. Thanks More

by elphome48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara provided you with attention and a clear explanation during your service visit. It's fantastic to know that this was one of your best visits for service. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words! Safe travels!

March 12, 2024

Everyone was very courteous and professional. Everything was well organized during my service. The department was very neat and clean. i will recommend this service to others. More

by PZAIONTZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob (I don't remember his last name)
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Mar 13, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our service department. It's great that everyone was courteous and professional, and you found the organization and cleanliness commendable. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your recommendation! Safe travels!

March 12, 2024

She’s very good. Explained all that need to be done. Very pleasant. I will continue to work with her More

by ronelie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

It is wonderful to hear hwo exceptional Clara made your visit. It's great that you plan to continue working with her. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words! Safe travels!

March 12, 2024

Clara was very professional, friendly and made the experience great especially being knowledgeable of what was going on More

by CHINO0075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Clara provided you with a great experience by being professional, friendly, and knowledgeable. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your positive comments! Safe travels!

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