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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,236 Reviews
Call Service Center (516) 758-5396

3,236 Reviews of Honda of Valley Stream - Service Center

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March 15, 2024

My car is always fixed right. The people are pleasant. You don’t have to wait long for an appointment More

by HESTEROLYMPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Honda of Valley Stream responded

We're pleased to hear that your car is always fixed correctly and that you find our staff pleasant.. Your satisfaction is important to us, and we appreciate your positive feedback. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

March 14, 2024

Amazing service! Very knowledgeable and friendly staff. They always treat their customers with 5 star service. More

by alyssamrosenthal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

March 13, 2024

Mark Skawinsky was wonderful! He was informative and very nice. This was a great experience. More

by ANKISO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a wonderful experience with Mark Skawinsky! Providing informative and friendly service is something we strive for, and we're glad that Mark exceeded your expectations. Your kind words are truly appreciated, and we'll be sure to pass along your praise to Mark. If you have any further questions or need assistance in the future, please don't hesitate to let us know.

March 13, 2024

Brandon was really hospitable. He was very accommodating of my request for my car to be returned as soon as possible because I had to go to work. He gave me a thorough summary and More

by ASHLEYESTRADA225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Brandon provided you with excellent service and went above and beyond to accommodate your needs! Ensuring that our customers have a positive and convenient experience is always our priority, and we're delighted that Brandon's hospitality and efficiency made a difference for you. Your satisfaction is important to us, and we're glad that you're pleased with the service you received. If you have any further questions or need assistance in the future, don't hesitate to reach out.

March 13, 2024

The service is good but the prices can be a little bit more reasonable o. More

by LRCME44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review and for your honesty. We work hard to make sure our prices fit with those of the market. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

Mar 14, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review and for your honesty. We work hard to make sure our prices fit with those of the market. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

March 13, 2024

Marcel is not only an amazing technician he also has incredible customer service talent! He made me a single mom who knows not cars understand exactly what he needed to do and the exact cost(s) before More

by erikasfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with Marcel! It's fantastic that he made sure you understood the maintenance work needed and the associated costs. Providing transparency and clarity for our customer is a top goal for us. Your plan to express your gratitude in person is a thoughtful gesture. I'm sure Marcel will appreciate your kind words and acknowledgment of his exceptional service. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for sharing your positive experience, and we hope your upcoming appointment goes smoothly!

March 13, 2024

Intake was efficient, service options were presented clearly, status/progress updates given in a timely manner and all questions answered. More

by ldadsa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that your time with us was exceptional. Providing timely status/progress updates and addressing all questions contribute to a positive customer experience, and we're glad to hear that was the case for you. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for choosing our services, and we appreciate your positive feedback!

March 12, 2024

Did appreciate the attention and explanation given by Clara. This was one of my best visits for service. Thanks More

by elphome48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara provided you with attention and a clear explanation during your service visit. It's fantastic to know that this was one of your best visits for service. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words! Safe travels!

March 12, 2024

She’s very good. Explained all that need to be done. Very pleasant. I will continue to work with her More

by ronelie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

It is wonderful to hear hwo exceptional Clara made your visit. It's great that you plan to continue working with her. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words! Safe travels!

March 12, 2024

Clara was very professional, friendly and made the experience great especially being knowledgeable of what was going on More

by CHINO0075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Clara provided you with a great experience by being professional, friendly, and knowledgeable. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your positive comments! Safe travels!

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