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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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March 03, 2024

All went well. There was a lot to be done and it took some time. No complaints. More

by oneunderk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Honda of Valley Stream responded

We're glad to hear that everything went well for you, even though it took some time to complete. Your satisfaction is important to us, and we appreciate your understanding and patience throughout the process. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us!

March 02, 2024

the welcome is warm, the service impeccable, fast and professional. I really enjoy the time spent with them. More

by gulbert Vertil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience! It's great that you felt a warm welcome and received impeccable, fast, and professional service. We're glad you enjoyed the time spent with us. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

Mar 05, 2024 -

gulbert Vertil responded

thank you for your services, it was always a pleasure to come here

Mar 05, 2024 -

gulbert Vertil responded

thank you for your services, it was always a pleasure to come here

Mar 05, 2024 -

gulbert Vertil responded

thank you for your services, it was always a pleasure to come here

March 01, 2024

She's so nice and sweet even all the staff are very friendly and professional More

by EGAYDEGOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

Thank you for the kind words for Clara. We appreciate you choosing us for your review. Let us know if you need anything else. We look forward to seeing you again.

March 01, 2024

Went in for a simple oil change and made me wait two hours. Terrible timing service More

by abner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

March 01, 2024

Great Service. . Brandon Martinez was a great help. Friendly and helpful person. Good environment and service More

by maddalinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your great service experience and that Brandon Martinez was a helpful and friendly person. It's wonderful that you found the environment and service to be to your satisfaction. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your positive comments!

March 01, 2024

Service was done as promised and on time. Service rep Clara was great! Very pleased. More

by richreidhyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Honda of Valley Stream responded

We're delighted to hear that the service was completed as promised and on time. It's fantastic that Clara, your service representative, contributed to your positive experience. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words!

March 01, 2024

During my visit, I had to wait in a very busy waiting area. I wanted over 3 hours for an oil change. I was told i had an oil leak but there isn’t one. I was sent a video, which does not indicate there’s More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

February 29, 2024

I will always comeback to Honda of Valley Stream. The customer service is amazing!! Marcel is THE BEST!! More

by DADDYS2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Honda of Valley Stream responded

We're honored to have your loyalty, and it's fantastic to hear that you've had such a positive experience with the customer service at Honda of Valley Stream. Marcel will be thrilled to know he has been recognized as "THE BEST." Thank you for your kind words, and we look forward to serving you again in the future. If there's anything specific you appreciate about Marcel or if you have any suggestions for improvement, please feel free to share. We value your feedback!

February 28, 2024

Service appt was easy and staff was helpful. I loved the texted updates during the appointment.. More

by JENNWALSH805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Honda of Valley Stream responded

We're glad to hear that your service appointment was easy and that you found the staff helpful. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We appreciate your positive comments and thank you for choosing our services!

February 28, 2024

I was very impressed with the dealership and especially your employee, Clara Torres. So impressed, in fact, that I was not sure whether I would get another Honda as my next vehicle but the experience with More

by mikedog1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our dealership, and we greatly appreciate your kind words about Clara Torres. It's wonderful to know that your experience was so impressive that it has influenced your decision to consider another Honda for your next vehicle. We aim to provide top-notch service, and your feedback is truly valued. If you have any more insights to share or if there's anything specific you appreciate about Clara, please feel free to let us know. Thank you for the A+ rating, and we look forward to assisting you with your next Honda purchase!

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