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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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February 27, 2024

Telephone solicitors should not be making appointments for recall replacements if the part is not in stock. More

by barryheller.bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

February 26, 2024

I had a wonderful experience with Honda of Valley Stream! Mo and Britney were very courteous and helpful attending to all my needs. I would recommend this location to all who are looking for a vehicle. More

by carlosdetouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Momin shah
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Feb 27, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 24, 2024

Alex has always been professional & courteous. He’s the best at providing excellent service each & every time. More

by DENNIS KEA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Alex has consistently been professional and courteous, providing excellent service each and every time. It's wonderful to know that he has been the best in delivering a high level of service. If there's anything specific you appreciate or if there's anything more we can do for you, please feel free to let us know. Thank you for your kind words, and we appreciate your continued trust in our services!

February 23, 2024

Brought my car in for three factory recalls, the work was performed in a timely manor More

by Peterahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Honda of Valley Stream responded

Thank you for choosing us for your recall work. If there's anything specific you appreciate or if there's anything more we can do for you, please feel free to let us know. We appreciate your positive feedback and thank you for choosing our services!

February 23, 2024

Staff friendly. Facility very clean. Work gets done timely. Was kept informed of progress and service needs during the visit. More

by cavbesq82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you found our staff friendly, the facility very clean, and the work done in a timely manner. It's great that you were kept informed of the progress and service needs during your visit. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We appreciate your positive comments and thank you for choosing our services!

February 23, 2024

My recent visit at the dealership was seamless. I felt helped by everyone and especially Marcel. More

by jaimej_951
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 23, 2024

Nataly and Briyanna were great! I would recommend family and friends to Honda of Valley Stream More

by edmalivert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Nataly and Briyanna were great! Your recommendation to family and friends is greatly appreciated. If there's anything specific you appreciate or if there's anything more we can do for you, please feel free to let us know. Thank you for your positive feedback and for considering Honda of Valley Stream for your automotive needs!

February 23, 2024

I like dealing with Bill Riemers, I feel I came away with a fairly good deal. More

by TNA821
Recommend Dealer
Yes
Employees Worked With
Bill Riemers
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Feb 26, 2024 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations with the work our service department completed. Thank you for your kind words about our staff! If there's anything specific you appreciate or if there's anything more we can do for you, please feel free to let us know. We appreciate your positive feedback and thank you for choosing our services!

February 23, 2024

Everyone at the service area was very kind and helpful, and I will continue to use this Honda service in the future. More

by JWALLACE62555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Honda of Valley Stream responded

We're delighted to hear that everyone at the service area was very kind and helpful. It's wonderful to know that you had a positive experience, and we appreciate your loyalty in choosing our Honda service. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Thank you for your kind words and for continuing to trust us with your service needs!

February 22, 2024

Briyana was very courteous and professional. Estimate on how long the car would be before it was off, but that's not her fault. More

by ATONY813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Honda of Valley Stream responded

We're glad to hear that Briyana was courteous and professional during your visit. We understand that the estimate on the duration of the car service may not always be within our control. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our services!

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