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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,206 Reviews

3,206 Reviews of Honda of Valley Stream - Service Center

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February 16, 2024

Dealership is well organized and clean, Service advisor is pleasant and friendly however wait times need a little improvement More

by alicequaranto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that the dealership is well-organized and clean, and that your service advisor is pleasant and friendly. We appreciate your input on the wait times, and we'll certainly take that into consideration to improve the overall customer experience. If you have any further comments or suggestions, feel free to let us know. Thank you for choosing us, and we look forward to serving you again!

February 16, 2024

Knowledgeable, well spoken. She was amazing. She went above and beyond to help us. I would definitely reach out to her again. Thank you so much for all your hard work and effort More

by MYRTHAC02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience! We're thrilled our staff was knowledgeable, well-spoken, and went above and beyond to assist you. We appreciate your kind words and are pleased to have been able to provide you with excellent service. If you ever need assistance again or have any further feedback, please don't hesitate to reach out. Thank you for your appreciation, and we look forward to being of service to you in the future!

February 16, 2024

Everything was ok. But I wasn’t told that the recall part wasn’t there when I booked it More

by Mo4bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Honda of Valley Stream responded

We apologize for your inconvenience, but unfortunately the part availability for the recall is out of our dealer control. Right now American Honda is working really hard to get sufficient inventory to be able to fulfill the demands nationwide.

February 15, 2024

Very kind. Guided me to the things my car needed. Pointed out the things I did need and didn’t need More

by diaz.diego7947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 15, 2024

Nice person made me feel very special as a customer she explain everything to me about my car More

by MAYSJAMES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 15, 2024

Service was great got everything done, waiting room was nice would go again for service More

by CVILLAN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

February 15, 2024

I had a great experience with this dealer. He answered my many questions help me find exactly what I was looking for so helpful with the whole process. All the stuff that I came in contact wi More

by metinagore
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 14, 2024

The dealership service center is clean. The staff is polite. I didn’t have to wait very long to have my recall repaired. More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 14, 2024

Had a dead battery that was still under warranty turns out the battery was fine. My service rep was very knowledgeable and helpful. 5 stars for Mike. More

by EREID2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 14, 2024

We were very pleased and happy with the service provided by Juan Martinez. He was very thorough and acted in a professional manner. He answered all our questions. He was a pleasure to deal with. We will More

by sciacca15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

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