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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,332 Reviews

3,332 Reviews of Honda of Valley Stream - Service Center

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February 21, 2024

The dealership was clean and roomy. I was done in less than two hours thanks to Mark. More

by DANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Honda of Valley Stream responded

We're glad to hear that your experience at the dealership was positive, and you were able to complete your tasks efficiently, thanks to Mark. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our dealership!

February 21, 2024

It was very quick service and it took a shorter time that they had quoted me. More

by saj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you experienced very quick service and that it took less time than originally quoted. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our services!

February 20, 2024

Very good service When I arrived someone asked me how they could help me and that was appreciated. More

by dennisadolmomonzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Honda of Valley Stream responded

We're glad to hear that you received very good service and that someone promptly asked how they could help you upon your arrival. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our services.

February 20, 2024

Briyanna was my service provider and was very friendly on the day of my appointment. My oil change was reasonably priced and took about an hour or so. Afterwards Will helped me look at a few options for pur More

by swells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Briyanna provided you with friendly service during your appointment, and you found the oil change to be reasonably priced and efficient. Additionally, it's great that Will assisted you in exploring options for purchasing a new vehicle and trading in your current one. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Very nice , service fast, I take less time than the time provided to me keep up More

by DADYAUGUSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a very nice and fast service experience, taking less time than expected. Efficient and timely service is a priority for us, and we appreciate your positive feedback. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Fast work in my car very happy with the work on my car will keep coming back More

by m_yournet117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're glad to hear that you're very happy with the fast work done on your car! Providing efficient and satisfactory service is a top priority for us, and we appreciate your positive feedback. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Clara was very professional and informative. The wait was a little long but my issue was resolved. More

by RODRIGUEZ1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're glad to hear that Clara provided you with professional and informative service, and that your issue was resolved. We appreciate your feedback regarding the wait time, and we'll use it to improve our services. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

I had appointment at 10:15am, waited 3hours for oil change and tire rotation. After being told car was ready waited another 20 minutes for car mechanic was still putting oil in engine. Service person More

by mrb2766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

February 20, 2024

Received more than I what went in for. Customer service was excellent love ❤️ Honda of valley stream More

by KHIBBERT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you received more than you went in for and that you had an excellent customer service experience at Honda of Valley Stream! Providing exceptional service and exceeding customer expectations are our goals. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Clara was informative and clear on the whole process. She answered all my questions. I had no issues with my service. More

by Palasits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara provided you with informative and clear service, answering all your questions. It's great to know that you had a seamless experience with no issues during your service. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

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