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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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December 18, 2023

I had a pleasant experience thank Clara for providing a very clear and smooth transaction! Thank you for being professional and courteous. More

by c.cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Clara ensured a clear and smooth transaction for you. Professionalism and courtesy are integral to our service, and we're delighted that Clara exemplified these qualities. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

December 18, 2023

Quick service. Friendly and polite adviser’s Immediately customer services. Respond. Easy to refer and complete my needs More

by Miguel V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that you had a quick and efficient service experience! Having friendly and polite advisors who are responsive to your needs makes the process much smoother. We're glad that referring and meeting your needs were easy and straightforward. If there's anything else we can do to assist you in the future, feel free to reach out. Thank you for choosing our services!

December 18, 2023

The visit was better this time than before the person that took care of me was very great and knew what she was doing and the time I waited for the car was good. More

by angelferia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Honda of Valley Stream responded

I'm glad to hear that your recent visit was an improvement! It sounds like the person assisting you did an excellent job, providing great service and efficiently handling your needs. We strive to make each visit better than the last, and your feedback helps us ensure a positive experience every time. If there's anything else we can do to further enhance your visits, please let us know. Thank you for your continued support!

December 17, 2023

Mark Skawinski was excellent. Took great care explaining things, was honest and gave important advice. Very knowledgable. More

by michaelhengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
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Dec 18, 2023 -

Honda of Valley Stream responded

It's fantastic to hear about your experience with Mark! Providing clear explanations, honesty, and valuable advice are essential, and it's what we look for when we hire our staff. Knowledgeable professionals like Mark make all the difference. Should you have any more questions or need further assistance, our team will be here to help!

December 14, 2023

No one can diagnose the problem came twice paid for the services for first time but i guess wasn’t done right so had to go through balancing again because first time it wasn’t done but i was charged. Issu More

by Abubakar Haroon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Saifer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory and understand your frustration. Unfortunately, the required steps to duplicate the concern are outside of the speed limits imposed in NY. We would like to repeat our offer of another road test with our Service Manager, Willie Meija. Please reach out to him to schedule this at your earliest convenience at 516-812-5302.

December 14, 2023

Professional, gave me a full printout of work that needs to be completed in the next few months. Since I was in a rush, I didn’t have time for the maintenance that day, but I was able to return to Honda aft More

by SEUAT1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear about your positive experience! Having a professional service that provides a comprehensive overview of necessary future maintenance allows you to plan efficiently. I'm glad to hear you were able to return after the holiday to get the work done. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Thank you for choosing Honda for your car maintenance needs!

December 14, 2023

Alex is help me great thanks but honda service no because fail my inspection state More

by maslamny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

Thank you for the kind words about Alex Marcel - he is such a dedicated, hard worker. Unfortunately, Honda does not control the New York State Inspections, we follow the New York State DMV rules when it comes to passing or failing. We would love to be able to look back and research what caused your vehicle to fail, but we cannot find you in the customer base due to the name used on here. May we get your name and number for further research?

December 14, 2023

I called for a maintenance appointment on Friday and was given an appointment the following Monday. That was timely! At the center Marcel gave me the quote for the service. He said it would take about two More

by joanel731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Zapata spoke with me at length regarding my lease. I am opting to purchase the car and he will follow up with me.
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Dec 14, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that we could promptly schedule your appointment and that Marcel provided a clear quote upfront. Our goal is always to keep you informed, and we're pleased that our communication regarding additional work was helpful. We appreciate your trust in our recommendations and look forward to continuing to provide excellent service for your vehicle in the future!

December 14, 2023

Very friendly and helpful staff. Great experience as always. Will definitely refer to other Honda owners. More

by ADEOLA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our staff! Thank you for your kind words and for considering recommending us to other Honda owners. If there's anything else we can do to enhance your experience further, please let us know. We're here to help!

December 14, 2023

Servicing went smoothly. It was done in a timely manner and associate kept me updated More

by wmonique33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing went smoothly and was completed in a timely manner. Keeping our customers updated is a priority, and we're delighted it contributed to your positive experience. If there's anything else we can assist you with, please don't hesitate to reach out!

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