Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,219 Reviews
Call Service Center (516) 758-5396

3,219 Reviews of Honda of Valley Stream - Service Center

Sort by
November 16, 2023

Very clean and service is fast and people are very friendly, I would highly recommend service here More

by JOEYCACA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 16, 2023

I like the customer service the communication with the staff and the professionalism. Keep up the good work. More

by COULVERSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 15, 2023

Convenient location to get Honda Factory Authorized Service. Clean and spacious auto care service facility. More

by Stm81106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name. Feel customer satisfaction from service advisor.
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 15, 2023

Service was good. Service personnel was gracious. time of repairs was relatively reasonable. take care More

by chrisugbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 15, 2023

The service was very fast, honest, and courteous. They went above and beyond my expectations! More

by jason.chung0182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 15, 2023

Clara is a extremely friendly bery good adviser good customer service as well always look for her, I will go back if I have too. More

by bermeo Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 15, 2023

Service was fast, and the staff was respectful. I will return to Honda of Valley Stream More

by Shydae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 15, 2023

Marcel very nice pleasure to deal with he helped me out with few things I needed help with More

by docnurse94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 15, 2023

Horrible service. I will not return to this honda service center. Your manager Marcel is very unprofessional and your staff is also rude and unprofessional. Wait More

by rocpr75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Report | Print
Nov 22, 2023 -

Honda of Valley Stream responded

We apologize if you feel an hour is too long to wait for an oil change, however it is our standard time for the task. Please reach out if you would like to discuss this matter further to Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

Nov 22, 2023 -

rocpr75 responded

Again i arrived at 700 and still by 900 my car was not ready. That is NOT an hour. It was two. My car was NOT delivered until 930. 2/12 hours.

Nov 22, 2023 -

rocpr75 responded

Also my complaint was edited. Thank you.

November 14, 2023

I was quoted a different price over the phone. When i came into the dealership there was a higher cost that I had to pay. This wasnt communicated prior to the technician performing the work. More

by TIFFANY_SWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember the name
Report | Print
Nov 28, 2023 -

Honda of Valley Stream responded

We are so sorry that your experience with us was not what you expected. Our service manager went back and listened to the call to you from our service advisor. The price the advisor quoted you over the phone was the same exact price on the invoice. The advisor quoted you correctly. If you have further questions or concerns, please reach out to Willie Meija, our service advisor, at 516-812-5302.

1
...
144
145
146
...
322