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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,338 Reviews
Call Service Center (516) 758-5396

3,338 Reviews of Honda of Valley Stream - Service Center

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January 01, 2024

Good sales man see him again thanks get me a nother car from him Nico gratefully keep up the great work More

by raylove6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
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Jan 02, 2024 -

Honda of Valley Stream responded

It sounds like you had a great experience with Nico! We will be sure to pass on your appreciation for his excellent work. Thanks for your kind words, and we look forward to assisting you again soon! Reach out if you need anything!

January 01, 2024

Pleasent experience at Honda of Valley Stream. My 2918 Honda Accord was recalled and the service tech updated the cars computer system. It didn't take long at all.... More

by pbruno106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

It's great to hear you had a pleasant experience at Honda of Valley Stream! We appreciate you taking the time to review our service department. If you have any further automotive needs or questions, feel free to reach out. Thank you for sharing your positive experience!

January 01, 2024

Bryanna was knowledgeable and kept in touch throughout the inspection/maintenance. She is always helpful. More

by mzd2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna at service center.
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Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for telling us about your positive experience with Bryanna! We're thrilled that she was helpful and ensured everything ran smoothly. Please reach out to us if there is anything additional that we can help you with. Thank you for your support, and we hope to continue providing top-notch service for you in the future!

January 01, 2024

The service rep was nice. He stated that it would be 2 hours although I had an appointment for an oil change and I arrived early. After about 2 hours I checked with the servic More

by tlevrob
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than a 5-star one. We know your time is valuable and we respect that. Please know we are working to shorten our wait times while still keeping the same high standards for our quality of work. If you need anything else, please don’t hesitate to reach out.

January 01, 2024

Very helpful. They try to find the best resolution. They work quickly and keep you informed during the maintenance process. More

by ricklin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for telling us about your positive experience! We're thrilled that our team was helpful and committed to finding the best resolution for you. If there's anything else we can do to assist you or if you have any further feedback, please feel free to reach out.

December 31, 2023

They took care of my car and even called a cab for me so i could wait at home. More

by HAIMZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

That's great to hear! It's wonderful when a service provider ensures not only your vehicle's well-being but also your convenience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to working with you again.

December 31, 2023

Excellent and organised service! Thank you. Excellent and organised service! Thank you. I have nothing else to say. More

by sannyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! Your satisfaction is our priority, and we're grateful for your appreciation. If you ever need assistance or have any further feedback in the future, feel free to reach out. Thank you for choosing us!

December 30, 2023

Service Dept was well kept and service advisors were very courteous and very knowledgeable about my car’s repair. More

by DWAYNE3076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience with our Service Department! Ensuring that our customers receive top-notch service and expertise is always our priority. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. We appreciate your trust in us!

December 29, 2023

The advisor is very courteous and good service. I would recommend this place to my friend More

by SHANIBEL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

That's wonderful to hear! We're thrilled that our advisor provided you with courteous service, and we're grateful for your recommendation. If your friends need automotive assistance, we'd be honored to provide them with the same level of care. Thank you for choosing us and for sharing your positive experience!

December 29, 2023

Marcel does a perfect time engaging all customers. The level of detailing provided allows me to make the best decision regarding the services that are immediately needed in order to sustain a highly o More

by careerman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Marcel! Your feedback regarding the level of detailing provided to make informed decisions about your vehicle's services is greatly appreciated. Rest assured, we value employees like Marcel and are committed to supporting their continued excellence. Thank you for sharing your feedback, and we'll certainly continue to support and nurture valuable team members like Marcel. Reach out if you need anything.

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