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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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November 07, 2023

Brought car in for recall. Check. Car wasn't affected by the recall. However, I had another issue. Will patiently drove my car with me to try and observe the problem More

by stuartbirns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 06, 2023

The recent service I received was very good. Appreciate the service staff and manager's efforts to ensure the service I received was efficient. More

by MINKIE.ENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 06, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 06, 2023

Great service and very knowledge. I would recommend then to friends,.family and to.total.strangers. More

by NEWYORKPSYCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 03, 2023

Car is having same issue with warning lights ! ! Third time for service. And happening again !! Not a happy person. And was charged 3 times for diagnostics 😡. 2019 Honda insight. Under 60k miles. More

by EFILLS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Honda of Valley Stream responded

We would like to be able to discuss this with you further. However, we are unable to locate you in our system with the screen name used to submit the review. Please reply privately with your name and contact info so that we may contact you. Thank you!

November 03, 2023

Unorganized no one cares rip off on repairs no manager to speak to long wait for appointment worst experience More

by jjosie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Nov 07, 2023 -

Honda of Valley Stream responded

We apologize that your experience was less than satisfactory. We are glad that we got to speak with you to apologize over the phone. If you need any further assistance on this matter, please reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

November 03, 2023

EXCELLENT EXPERIENCE AS USUAL. I NEVER DEALT WITH MARK BEFORE. HE WAS PLEASANT AND ATTENTIVE. More

by CAROLMARIECARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
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Nov 06, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 03, 2023

Waited 3 hours for an oil change. The car was ready and representative didn't come notify me. I loved going here but with new staff, the place has changed. More

by MONIABEGUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Nov 28, 2023 -

Honda of Valley Stream responded

At Honda of Valley Stream Service our goal is the highest quality service in as reasonable amount of time possible for each day. That will vary depending on multiple factors. In this case, the client did not have an appointment and her vehicle was taken back for service at 9:55 am and was returned to her at 11:54. We feel an approximate two-hour turnaround is not a bad time when there is not an appointment booked for the service. We work on non-appointment vehicles as quickly as possible making sure to give preference to appointments all while not compromising our quality of work. If there are further questions or concerns, please feel free to reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

October 31, 2023

The entire day at Honda Valley stream was great service from Clara Torres. I told her I cannot stay for the service on my car and she provided me with a car for the day. I was very pleased and the car was More

by ALISSADE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

We are so pleased all worked out and to have exceeded your expectations. Thank you for the kind words for Clara and for choosing us for your vehicle service needs. Take care!

October 31, 2023

Porque cuando hablé con la vendedora me dieron un medial y luego cuando llego al hora de firmar salieron con otro costos More

by ROMELQUEZADA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Señora Ada
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the great rating. We appreciate you choosing us for your service needs. Prices given are our best estimates and sometimes change a little here and there. We look forward to working with you again. Take care.

October 31, 2023

The appointment was early yesterday waited longer that thought due to the nature of the reason for service More

by BLESSD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None familiar
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the great rating - we apologize for the long wait times. We are constantly working on our timing and making improvements where needed. Thanks for letting us know. We hope to see you again. Take care!

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