Back

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,223 Reviews

3,223 Reviews of Honda of Valley Stream - Service Center

Sort by
November 15, 2023

Service was fast, and the staff was respectful. I will return to Honda of Valley Stream More

by Shydae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 15, 2023

Marcel very nice pleasure to deal with he helped me out with few things I needed help with More

by docnurse94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 15, 2023

Horrible service. I will not return to this honda service center. Your manager Marcel is very unprofessional and your staff is also rude and unprofessional. Wait More

by rocpr75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Nov 22, 2023 -

Honda of Valley Stream responded

We apologize if you feel an hour is too long to wait for an oil change, however it is our standard time for the task. Please reach out if you would like to discuss this matter further to Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

Nov 22, 2023 -

rocpr75 responded

Again i arrived at 700 and still by 900 my car was not ready. That is NOT an hour. It was two. My car was NOT delivered until 930. 2/12 hours.

Nov 22, 2023 -

rocpr75 responded

Also my complaint was edited. Thank you.

November 14, 2023

I was quoted a different price over the phone. When i came into the dealership there was a higher cost that I had to pay. This wasnt communicated prior to the technician performing the work. More

by TIFFANY_SWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember the name
Nov 28, 2023 -

Honda of Valley Stream responded

We are so sorry that your experience with us was not what you expected. Our service manager went back and listened to the call to you from our service advisor. The price the advisor quoted you over the phone was the same exact price on the invoice. The advisor quoted you correctly. If you have further questions or concerns, please reach out to Willie Meija, our service advisor, at 516-812-5302.

November 13, 2023

Clara was very pleasant and informative. She provided me with an explanation of the services being rendered and how long I would have to wait. This made it a great experience because I knew More

by LIANDRADE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 13, 2023

Daniel explained pricing for the services and was very pleasant. Entire team was good. Thanks! More

by michaelhengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Nov 21, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 13, 2023

Very good customer service, the staff are very well trained overall if I could give a 100 stars I would Do it a 100 times my go to place for my car service More

by marviarodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 10, 2023

I would like to thank CLARA TORRES my service advisor and Honda of Valley Stream for making sure my car needs are met with excellence. If you want the best service and a wonderful smile go Clara she is alway More

by E.Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 10, 2023

Very good timing. I waited for about one hour and ten minutes , and received very good services. More

by samwongacct2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Nov 10, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. Thank you for taking the time to review your experience, and we look forward to working with you again. Please reach out if there is anything additional you need assistance on. Take care!

November 10, 2023

Alex is a great service manager. The waiting area is clean and quite. I usually can work remote there. More

by mrscottdowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

...
146
...