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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews

3,209 Reviews of Honda of Valley Stream - Service Center

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April 12, 2023

Service representative was polite, professional and my car was serviced promptly! Thanks for your excellent customer service! More

by nmwollaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley
Apr 13, 2023 -

Honda of Valley Stream responded

We are so happy that you were taken good care of. Customer care is first in our book. We want to make sure you are happy and informed and that your car is in top running condition. Let us know if you need anything. See you next time!

April 11, 2023

Friendly staff. First time there. Not pushy, I have an old Honda. Will come back again. More

by mducanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We strive to make every service appointment a 5-star one. Please let us know how else we can help you and we look forward to seeing you again.

April 10, 2023

Service starts as soon as you pull up. You get greeted, car gets inspected then you speak with the service writer. Everything runs smooth and quickly. Everyone is polite and courteous More

by CMOM9812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster , Rich Billingsley
Apr 11, 2023 -

Honda of Valley Stream responded

Thank you for the kind words and 5-stars. We look forward to working with you again.

April 10, 2023

Was not happy with the Service department Window needed a regulator and service said the window didn’t work because of the rain guard. We gave permission to service dept on the phone to remove the guard a More

by lilpete7500
Recommend Dealer
No
Employees Worked With
Nothing else to say
Apr 11, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

Apr 11, 2023 -

lilpete7500 responded

No need

April 10, 2023

They are friendly, courteous and professional. The Honda team makes the whole experience quick and easy. We will bring our CR-Vs there for all their service needs. More

by mgbhomesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lancaster - 5 stars *****
Apr 10, 2023 -

Honda of Valley Stream responded

We appreciate your kind words and the time you took to leave them. We will pass this along to Jerry. Please let us know if there is anything else we can do for you.

April 10, 2023

I spent 4 hours to change 2 tires. beside that,the staff is very nice. More

by JUSHEMAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 11, 2023 -

Honda of Valley Stream responded

Thank you for the review to let us know how we are doing. We are working on improving our times and appreciate the feed back. Let us know how else we can help you.

April 10, 2023

Better it took less time I was very surprised but happy I like going there More

by ITAGODICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
Apr 10, 2023 -

Honda of Valley Stream responded

Honda of Valley Stream thanks you for the excellent review. Welcome to the family! We look forward to working with you.

April 10, 2023

The service staff was very kind and the facility was clean. The wait time was not long. Thank you More

by maloons.salomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to review Honda of Valley Stream. Please let us know if there is anything else we can do you for and we look forward to seeing you again.

April 10, 2023

It was great. Staff was great, friendly, professional.. they listened carefully to the problem and resolved it. Only thing iit was expensive. More

by chantal.jeanpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Honda of Valley Stream responded

Chantal- thank you for the great review. We are pleased that we could get everything taken care of for you. We look forward to seeing you again.

April 07, 2023

I have been dealing with service center for a number of years and most of my visit and service has been satisfactory More

by REREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star rating and your excellent review. Please let us know if there is anything we can ever do for you and we look forward to working with you in the future.

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