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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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July 26, 2022

I was very satisfied with my experience in the Service Department. I did not have any problems. More

by RSIEVERS0211
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
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Aug 02, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate Honda of Valley Stream 5-stars! We appreciate it and look forward to working with you again in the future!

July 22, 2022

Grateful for professional service and a very quick oil change! It was a short wait time: More

by RAYENYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Relmo
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Jul 22, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate Honda of Valley Stream 5-stars! We appreciate it and look forward to working with you again in the future!

July 20, 2022

All went well. Service was on time and very courteous. Pick up was on time and car was ready when I arrived. Very good experience More

by MCPGA79
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Jul 22, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate Honda of Valley Stream 5-stars! We appreciate it and look forward to working with you again in the future!

July 20, 2022

I was there way too long for an oil change. Almost 3hrs waiting. I asked for a car wash. I didn’t get it. More

by thejay68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
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July 20, 2022

Check in was very smooth. Consultant very accommodating. Car was ready in a reasonable time. Check out very saisfactory. More

by ATURSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate Honda of Valley Stream 5-stars! We appreciate it and look forward to working with you again in the future!

July 20, 2022

There is a young man Marcel very polite, nice, knowledgeable. Courteous pleasant. He is very good. Also the guys who are receiving the car once you arrive. Know them all More

by YCASTEL718
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate Honda of Valley Stream 5-stars! We appreciate it and look forward to working with you again in the future!

July 19, 2022

Walk in for service a check and leave with all my check lights still on couldn’t understand it my car still telling me to carry to dealer More

by jacobsdamion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Agbato, Cedric Stewart -Parris
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Jul 22, 2022 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream. was anything less than satisfactory. However, you didn't provide us enough information where we may be able to resolve the issue. Please contact the dealership at your earliest convenience. Thank you. Willie Mejia 516-812-5302

July 19, 2022

Alex Marcel is an excellent technician and the service at Honda is always superb. They are professional and committed to excellent service. More

by ALF1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marcel and Willie Mejia
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July 18, 2022

I went there for oil change and tire rotation. The cost and time it took to service my car was right on the money according to my advisor Torres. I was done in less than one hour and half . More

by NOLLY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2022 -

NOLLY40 responded

I would recommend to any future customers that you should have Clara Torres as your service advisor at Honda of valley stream.. This advisor will tell you what needs to be done on your car and how long the service will be on your car with a friendly smile.

July 18, 2022

Been coming to this dealership for service for 10+ years and always received good service More

by CARTFAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate Honda of Valley Stream 5-stars and the years of loyalty! We appreciate the kind words and hope to see you again soon!

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