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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,277 Reviews

3,277 Reviews of Honda of Valley Stream - Service Center

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January 29, 2022

Had to duplicate my key, only had one, came in told to make appt, which I did. Came on day of appt - walked in and told to take car to garage and they will take in. It was about 19 degrees out, so back More

by depacme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Palmer
Jan 31, 2022 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. If you provide me your name, contact information or vehicle information (VIN, Plate etc) I can research your situation and reach out to you directly to resolve this matter. Thank you. Willie Mejia, Service Manager, 516-812-5302

Jan 31, 2022 -

depacme responded

Annette Farragher - plate ANNETTES

January 29, 2022

Courteous upon arrival. Checked records for recent service provided so no duplications and all recalls performed. Very satisfied all around. More

by lynbrookfallons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmer
Jan 31, 2022 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 29, 2022

The Representative could have been a little nicer/friendlier. I had a better time with the cashier. Excellent cashier I think her name was Debra. More

by MIKEGE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra. Cashier 5 stars
Jan 31, 2022 -

Honda of Valley Stream responded

Mike - Thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 29, 2022

Service for my recall was done well. Time projected took longer than I was advised. I have used them in the past, and will continue to use them. More

by pbsptmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Stewart -Parris
Jan 31, 2022 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 28, 2022

From the minute you pull up, until the time you leave, everything is perfect. The intake guys are quick and accurate. I was lucky enough to be checked in (and out) with Marcel. He is fantastic. Profession More

by f7677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The intake guys (I didn’t get their names)
Jan 31, 2022 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 28, 2022

I gave this dealership a good review because they always do a great job and the wait is not long, they detailed your vehicle very well and the workers are always very friendly and pleasant. More

by PAMELACOWAN0019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Honda of Valley Stream responded

Pamela - thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 28, 2022

I was satisfied with the service thank you for your kindness have a great weekend thank you More

by NATIVIDAE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 28, 2022

I can trust this dealership with my vehicle, the repairs are always well done. The staff is keep me updated on what has to be done, so I can be prepared for any experience. More

by LRICH76188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 28, 2022

Professional service from when you enter until you leave. Super clean and modern waiting room...Is it a Honda service center or a Porsche service center...Very nice... More

by GREGGUALTIERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Jan 31, 2022 -

Honda of Valley Stream responded

Greg - thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

January 28, 2022

Polite staff, friendly short waiting period, clean facility. I definitely will continue to come here. More

by BLANCA105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

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