Honda of Valley Stream - Service Center
Valley Stream, NY
3,277 Reviews of Honda of Valley Stream - Service Center
Had to duplicate my key, only had one, came in told to make appt, which I did. Came on day of appt - walked in and told to take car to garage and they will take in. It was about 19 degrees out, so back make appt, which I did. Came on day of appt - walked in and told to take car to garage and they will take in. It was about 19 degrees out, so back out and take car there. They inspected car and told me to go back inside. Went in and told them need new key, told $80 then he said to program key, I have auto start, would be additional $150 - never told that. So agreed, then he called to other shop thinking they can program with out additional fee, and told me to go over to other service desk, so back outside I went. Got over there, waited in line, and guy says he cannot program without fee, not sure why they sent me over. So back outside and to the guy who started to help me, then he says an hour and a half wait time - seriously this was crazy, all of this for a duplicate key, but again I had no choice. Does not seem they have their act together from girl that gave me appt to service guy. Seems like I was the first person that needed a duplicate key made... Also was Merrick road service More
Courteous upon arrival. Checked records for recent service provided so no duplications and all recalls performed. Very satisfied all around. service provided so no duplications and all recalls performed. Very satisfied all around. More
The Representative could have been a little nicer/friendlier. I had a better time with the cashier. Excellent cashier I think her name was Debra. nicer/friendlier. I had a better time with the cashier. Excellent cashier I think her name was Debra. More
Service for my recall was done well. Time projected took longer than I was advised. I have used them in the past, and will continue to use them. longer than I was advised. I have used them in the past, and will continue to use them. More
From the minute you pull up, until the time you leave, everything is perfect. The intake guys are quick and accurate. I was lucky enough to be checked in (and out) with Marcel. He is fantastic. Profession everything is perfect. The intake guys are quick and accurate. I was lucky enough to be checked in (and out) with Marcel. He is fantastic. Professional, knowledgeable, personable. He listens to your concerns and nothing goes unaddressed. Willie is a phenomenal manager as well. Not only do they get the job done, and we’ll, they make you feel welcome and comfortable. You know your car is in good hands. During my wait time, I relaxed and read my book, without any worry. Which incidentally, rings me to the waiting area/building, It is a newer building and really nice. It’s clean, provides Wi-Fi, the chairs are comfortable. There’s also vending machines and complimentary coffee. I can sincerely say, this is the only place I go for service. More
I gave this dealership a good review because they always do a great job and the wait is not long, they detailed your vehicle very well and the workers are always very friendly and pleasant. do a great job and the wait is not long, they detailed your vehicle very well and the workers are always very friendly and pleasant. More
I was satisfied with the service thank you for your kindness have a great weekend thank you kindness have a great weekend thank you More
I can trust this dealership with my vehicle, the repairs are always well done. The staff is keep me updated on what has to be done, so I can be prepared for any experience. are always well done. The staff is keep me updated on what has to be done, so I can be prepared for any experience. More
Professional service from when you enter until you leave. Super clean and modern waiting room...Is it a Honda service center or a Porsche service center...Very nice... leave. Super clean and modern waiting room...Is it a Honda service center or a Porsche service center...Very nice... More
Polite staff, friendly short waiting period, clean facility. I definitely will continue to come here. facility. I definitely will continue to come here. More