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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,252 Reviews

3,252 Reviews of Honda of Valley Stream - Service Center

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December 08, 2021

Service was done in a timely manner staff was friendly and informative, experience was just excellent More

by Jason Fearon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmer
Dec 08, 2021 -

Honda of Valley Stream responded

Jason - thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

December 08, 2021

Kind, courteous workers. Kevin kept us up to date on the status of our cars. More

by KATHYG33P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Seeeaj
Dec 08, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We're glad you were comfortable! We appreciate it and look forward to working with you again in the future!

December 07, 2021

Workers are very professional, they inform you about your vehicle’s problems that you as a drive is unaware of. More

by ALCUTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

December 06, 2021

I came in to speak with Willie Mejia about my defective gas gauge and malfunctioning information display when I use Apple CarPlay. After sitting in my car for 30 minutes to make two phone calls and turning More

by Kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Honda of Valley Stream responded

Kendra - we attempted to show you everything was working as designed. If you wish to discuss further, reach out at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

Dec 09, 2021 -

Kendra responded

Willie, I actually showed you a video of the top screen with the current drive, trip A, and gas range all flickering and disappearing. You did tell me that that was an issue and something you would be concerned about. By the end of our conversation, you completely disregarded that and insisted the issue was my Bluetooth. Also, I did call you and left a voicemail with my contact information, what you told me to do if I was Still having an issue with the car. You never called back.

December 03, 2021

Kevin Seeraj has been really professional and helpful. He got everything arranged for me and kept me updated with the status of my service. More

by andersoncheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Seeraj
Dec 08, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

December 03, 2021

Came in for service, oil and filter change, rotate and check tires. Service dept was outstanding, from the moment I pulled I. Until I received my vehicle back. Clarla took was very caring and profession More

by Armen748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

December 02, 2021

Honda of valley is always very friendly but profetional with their customers , efitient and on time with the repairs More

by FZSOUNDMUSICPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

December 02, 2021

I went in to do some routine maintenance from the list I was provided the time I visited. Upon completion of the maintenance I returned home. Next day, a warning light about tire pressure low kept coming More

by DCALLIER1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

I felt the person that we dealt with was not responsive to our needs. Multiple time he did not call us back as promised. We had to chase after him to get information. We had to bring the car back twice. Th More

by MIGREGORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Stewart -Parris
Dec 09, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

December 02, 2021

Very clean, professional and spacious. Staff provides good service and are knowledgable. I didn’t feel forced into buying or upgrading a new car. I just wanted express service and that’s what I received. More

by NICOLECLYNE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

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