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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,252 Reviews
Call Service Center (516) 758-5396

3,252 Reviews of Honda of Valley Stream - Service Center

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December 01, 2021

The service is very good. The waiting area is clean and quiet. The rep was very helpful. More

by shanille_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

December 01, 2021

The problem seem to grow every hour. The representative kept adding more and more issues for a brand new car. 2021 Accord unreal. More

by arica818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
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Dec 03, 2021 -

Honda of Valley Stream responded

We apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to me directly at your earliest convenience and we'll ensure you have a pleasurable shopping experience. I will deal with you directly. Sincerely, Jay Rosenthal, General Manager, 516 341-7217, jrosenthal@hondaofvalleystream.com

December 01, 2021

i came to the dealer to do the. rotation service. but. they never switch the. tires the are in the same side like las time and never put. the front tires to the. rear side More

by ANYUNIOR8
Customer Service
Recommend Dealer
No
Employees Worked With
David Palmer
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Dec 03, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

December 01, 2021

This is the only service center I will bring my vehicle to. From the first time I had my vehicle serviced here everyone and I mean everyone is courteous, proffesional, caring and understanding. I have neve More

by Carmen.Rivera007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
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December 01, 2021

Great experience would recommend going to place again great customer service nice clean environment yes More

by ldelatorre876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

December 01, 2021

I like the service and the advisor their really helpful and my wait time isn’t too long. More

by LEROYSINGLETON47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Stewart -Parris
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Dec 02, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream.

November 27, 2021

The place is clean and everybody is very helpful . Very patient with all my questions More

by MCANLASRN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton, Cedric Stewart -Parris
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Nov 29, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

November 26, 2021

This dealership is a must for doing business with. They are top in service prompt does a great job and service with a smile. More

by ADCHARLES55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
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Nov 29, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

November 26, 2021

Service person explained what was needed. I wish Honda was more transparent and posted all charges associated with installing new tires. More

by iekhan050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

November 25, 2021

Rated one star less since there was much delay in the availability of parts and completion of service More

by ecs129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate the feedback and thank you for your patience.

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