Honda of Valley Stream - Service Center

We received a letter regarding an issue we are having with the entertainment system wiring in our 2020 Pilot. We made an appointment and brought the car in. They had it for 4 hours and then called to say with the entertainment system wiring in our 2020 Pilot. We made an appointment and brought the car in. They had it for 4 hours and then called to say they couldn’t fix it because they don’t have the part. It was a known issue so they should have checked to make sure they had the part before we came in. Then when we called to see if the part came in, we were told to leave a message with the parts department to find out what part we need. Someone should look up our account and find out for us. More

The service was great. Clara kept me well informed of what was going on and expedited my being done in a timely manner. The cashiers worked to get me out very quickly. what was going on and expedited my being done in a timely manner. The cashiers worked to get me out very quickly. More

Helped me with my expectations, very friendly and no issues whatsoever. I definitely appreciate Clara's assistance, hopefully when i come back i hope to have her again! issues whatsoever. I definitely appreciate Clara's assistance, hopefully when i come back i hope to have her again! More

Accommodated the service needed for my vehicle. Staff members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. More

Always courteous and willing to advise or help with your concerns regarding the service needs that is required for your vehicle. While waiting they keep you informed of the status of your vehicle repairs. concerns regarding the service needs that is required for your vehicle. While waiting they keep you informed of the status of your vehicle repairs. More

All staff members are knowledgeable in regards to what services will be done, the time frame that will be needed, and if you will require a drop off while the car is being worked on. services will be done, the time frame that will be needed, and if you will require a drop off while the car is being worked on. More

Flying mosquitoes in the waiting room. I was bitten so bad Marcel gave me alcohol wipes. The wait to reg was longer. My inspection was done and my dashboard still showed 10% . I went back in told marcel h bad Marcel gave me alcohol wipes. The wait to reg was longer. My inspection was done and my dashboard still showed 10% . I went back in told marcel he came out and reset the oil change alert. I was not happy with this visit. Oil change prices are insane $49. Why did they stop the coupons. More

The Service representatives are always very professional every time I go there. Cedric was my main contact and he was great. This is a professional atmosphere. every time I go there. Cedric was my main contact and he was great. This is a professional atmosphere. More

Very efficient and friendly staff. My 2nd service B1 for my 2020 Accord required only oil change. Service manager request to have the tire rotation done as well. When I got the car service done, the technic my 2020 Accord required only oil change. Service manager request to have the tire rotation done as well. When I got the car service done, the technician checked the tire and recommended no rotation required and I didn’t have to pay for it. In addition my wiper fluid and antifreeze was added without charge. Extremely happy with their extra special touch. They are extremely honest with their clients and small things makes clients loyal with them. I will give them 5 star rating for their overall service and I am totally satisfied. More