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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,208 Reviews

3,208 Reviews of Honda of Valley Stream - Service Center

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February 03, 2021

Everyone was adhering to the safety measures for Covid 19 and everyone was courteous and helpful. I was in and out in a short amount of time. And all of my car problems and options were explained to me wel More

by bvalentine8
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Everyone was respectful and explained throughly what can be done and suggested other chores. She call me promptly and explain what was done. Thank you More

by anne.pico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
Feb 03, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2021

The employees are very professional and courteous . The waiting area was well spaced to encourage social distancing. The outside of the restroom needs hand sanitizer station More

by ALLAN_PT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
February 02, 2021

Very attentive and timely service. Clara was cooperative and polite. She answered all my needs and concerns. I couldn't have been more satisfied. I will definitely ask for her in the future! More

by LARRY235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Honda of Valley Stream responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2021

Servicing my car was quick and hassel free. Ms. C. Torres was prompt and curteous and explained the services that needed to be done in easy understandable language. More

by LAFL109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We look forward to your next visit! Take care!

January 29, 2021

I had an 8:00am appointment and finally left at 5:00pm-put air in my tires at 12:30pm but never checked the problem that I came in for that my computer system had completely shut down while driving More

by ALAVINCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember her name
Mar 26, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

January 29, 2021

Efficient, informative and courteous service, while waiting in a clean and safe environment. I am also thoroughly satisfied with the team who are also professional More

by PELSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Honda of Valley Stream responded

Hi Pelsey, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2021

Clean. Friendly. Very spacious. Extremely organized. Was kept informed throughout the entire process. This is the second time I’ve been here and they are by far the best that New York has to offer. More

by dred22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Honda of Valley Stream responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2021

I really enjoyed my experience and appreciated the service that was given to me. Everyone was really respectful and made the environment quite comfortable while I was thinking of what to buy. More

by Cecelia Dillon
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Prescod
January 28, 2021

Waiting are was clean and chairs we set up with social distance. Check in and check out was fast . Everyone from front desk to the person who brought around my car was very friendly. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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