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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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November 19, 2024

Wonderful experience everyone of your staff was very helpful and knowledgeable about why I was there Your place was very clean and warming and comfortable More

by puggymarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience! We’re delighted to hear our team was helpful and knowledgeable during your visit. It’s great to know you found our facility clean, welcoming, and comfortable. We look forward to serving you again!

November 19, 2024

Staff was courteous and turn around time was fast, the staff communicated clearly. Clara was excellent More

by riquelme_2k7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that our courteous staff and quick turnaround time met your expectations. Clara will be delighted to know she made such a positive impact. We appreciate your kind words and look forward to serving you again!

November 19, 2024

The service and attention to the customer was excellent. I will definitely come back for service More

by MECESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you had an excellent experience with our service team. We look forward to welcoming you back for your next visit

November 19, 2024

Briyanna was excellent, she was courteous, and took care of all issues that came up, despite having a stressful morning due to technical issues. More

by TNORCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re delighted to hear that Briyanna handled everything with courtesy and professionalism, even under challenging circumstances. We’ll be sure to share your kind words with her. We look forward to serving you again!

November 18, 2024

It was a great experience through great customer service due to Brianna being a great help! More

by ralahmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re thrilled to hear that Brianna’s exceptional assistance made your visit so positive. We look forward to providing you with great service again in the future!

November 18, 2024

The car was evaluated very quickly. Clara informed me what the issue was and she made reasonable cost adjustments More

by revo2201
Service Time
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad we could meet your expectations and look forward to assisting you again in the future!

November 18, 2024

The service was good, but there is room for improvement in communication. The service overall was good More

by mirlene2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you were satisfied with the service overall. We appreciate your input about communication and will work to improve in that area. Your experience is important to us, and we look forward to serving you even better next time!

November 16, 2024

Professional service, excellent communication throughout the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. More

by V. Hostiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! Your trust means everything to us, and we look forward to serving you again in the future!

November 15, 2024

Thw service was quick and simple. Was given all the info needed and luckily i was under warranty. More

by ralphgarat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

We're glad to hear your service was quick and straightforward, and that everything was covered under warranty. If you need anything else, we’re always here to help. See you next time!

November 14, 2024

Brought in to fix issues and they are very expensive and creative an other issue. I brought it back for them to check it but they said there isn't a problem and my car is old so its normal. I didn't have More

by RAJESHKALELKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Honda of Valley Stream responded

We do understand your frustration, however we had both an advisor and technician ride along with you and neither one found a problem. We are more than happy to diagnose and repair anything on your vehicle, but at this time, we are unable to find a problem. Come see us again if you have further questions.

Nov 19, 2024 -

RAJESHKALELKAR responded

I did not ride with your advisor. I dropped off car. Let me know when I can come by and I'll show you the problem.

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