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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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October 03, 2024

Everyone seems to enjoy their job. I am impressed in the way the staff greets me. I trust my car to the care of Honda service. I leave there feeling happy. Thank you. More

by BEULAHTHOMAS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Honda of Valley Stream responded

It's great to know that our team’s positive attitude and warm greetings make a lasting impression. We're honored that you trust us with your vehicle, and we're thrilled to hear that you leave feeling happy after each visit. We look forward to continuing to provide you with excellent service!

October 01, 2024

She is an excellent advisor who always has a smile and is kind to her customers. She is very kind and explains the problem and the solution as if you are entrusting her with your car. Thank you. Crara TorreS More

by Soonam lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara provided such kind and clear service. We'll be sure to pass along your appreciation, and we look forward to assisting you again!

October 01, 2024

She was excellent in dealing my concern about my car. And also those mechanics that serviced my car are well fast More

by melchorbogartancheta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Oct 02, 2024 -

Honda of Valley Stream responded

We're glad to hear that Clara addressed your concerns so effectively and our mechanics provided quick service. We appreciate your trust and look forward to serving you again in the future!

September 30, 2024

Appointments for certain issues like annual inspection should not take over an hour. They should have express lines for jobs such as this. For same $37 for an inspection, anyone can easily bring their car More

by skparklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Cruz
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Oct 01, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We understand your concern about the time it took for your annual inspection, and we appreciate your suggestion regarding express lines for quicker services. We are always looking for ways to improve efficiency and will take your comments into consideration. Your time is valuable to us, and we aim to provide a smoother experience moving forward.

September 30, 2024

amazing service as per usual. Clara is always awesome. Thank you! Will be back again. More

by t.jimenez425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Clara continues to provide excellent service, and we look forward to welcoming you back again soon!

September 30, 2024

Very helpful with my new car lease, and made the transaction smoothly. And would recommend this Honda dealership. More

by ROBDEZ1
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Honda of Valley Stream responded

We're happy to hear that your leasing experience was smooth and that you would recommend our dealership. We appreciate your trust and look forward to assisting you again in the future!

September 30, 2024

All staff I met in Honda valley stream service center are nice , helpful fast and professional. ! More

by sophiesun2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our team at Honda Valley Stream. It's great to know that everyone you encountered was helpful, efficient, and professional. We look forward to serving you again!

September 29, 2024

I came in with a scheduled appointment for inspection and oil change and it took 3.5 hours to get done. Unacceptable More

by MCANLASRN75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Honda of Valley Stream responded

We do apologize for the wait. During your appointment time, we experienced an issue with our NYS machine printer and it caused a delay in getting the inspection done. We value your time and hope you will come visit us again.

September 29, 2024

The service was fast, excellent and the staff was professional as well. Would highly recommend More

by zzd919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a fast and excellent service experience with our professional staff. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 28, 2024

I give Alex Marcell a five star rating. The service at Honda is excellent. I look forward to having my vehicle serviced there. More

by mesmiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Alex Marcel and our service team provided you with an excellent experience. Your five-star rating means a lot to us, and we look forward to servicing your vehicle again in the future!

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