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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,251 Reviews
Call Service Center (516) 758-5396

3,251 Reviews of Honda of Valley Stream - Service Center

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September 24, 2024

Away on time with service and Trustworthy with the Customers who come in for service. More

by townjohnnie037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torres
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that you find our service timely and trustworthy. We appreciate your trust and look forward to continuing to serve you!

September 24, 2024

Just bought a Honda first time so far so good no complaints. i’ll let you know when I have more experience with them. More

by jackmelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear everything went well and look forward to serving you again in the future.

September 24, 2024

Clarissa Torres was the consummate professional and assisted me in every aspect of the process More

by prrshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that Clara provided such professional and thorough assistance. We appreciate your kind words and look forward to helping you again in the future!

September 24, 2024

The dealership is clean and they do a great job. Briyanna is a great advisor as well. More

by tmjspeace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience and that Briyanna provided excellent service. We look forward to serving you again!

September 24, 2024

Great hospitality, great service caring, understandable, beautiful people in conversation. Explained detailed servicing arrangements, no hassle, car wash was awesome. More

by manny.mateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had such a positive experience, from the detailed service explanations to the car wash. It's great to know you felt well cared for, and we look forward to assisting you again!

September 24, 2024

Awesome Customer Service, Brought Vehicle In For Service And The Process Was Smooth, Keot Me Updated While Waiting. Will Be Back For Future Services. More

by EMERPUS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service experience was smooth and professional. We look forward to assisting you with future services!

September 24, 2024

Nataly was extremely helpful as were the rest of the staff. I would recommend this dealership More

by gormanjack07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that Nataly and our team were helpful. We look forward to assisting you again in the future!

September 24, 2024

Great service center, service advisor is excellent, work done on my car was thorough and fast More

by longic99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your service advisor provided excellent care. We look forward to serving you again!

September 24, 2024

Waited over two hours for an oil change even though I had an appointment, wondering what is the purpose of the appointment? More

by cazephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Honda of Valley Stream responded

We do apologize for the longer than expected wait time. We are always striving to improve on our timing without sacrificing the quality of the service provided. We look forward to the opportunity to work with you again. Take care!

September 23, 2024

Great customer service but had to wait over 2 hours for a scheduled oil change More

by SIMEONSIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience. We are always working on improving the wait time. We do hope to see you again and appreciate you letting us know where we can improve. Take care!

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