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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews
Call Service Center (516) 758-5396

3,262 Reviews of Honda of Valley Stream - Service Center

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September 10, 2024

Knowledgeable, professional, nice, answered all questions. Well organized. Proactive. I would highly recommend her. Thanks! More

by mattkoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you found the service knowledgeable, professional, and well-organized. It's great to know all your questions were answered, and we appreciate your recommendation. Looking forward to serving you again!

September 10, 2024

I'm always satisfied with the service received at this dealership. They keep you updated on the status of your car. This was the first time that I used the automated system, and I will say that it was gre More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust in our dealership! We're glad to hear that the automated system worked well for you and that Alex kept you promptly informed. Your long-term loyalty means a lot to us, and we're always here to ensure you have a great experience. Looking forward to serving you again!

September 10, 2024

Dealership said that my recall service would take about 1 to 2 hours. I didn't get a call back until 5 hours later. This led to me being late for work. More

by joshuaally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Honda of Valley Stream responded

We are sorry that your time was longer than what was originally stated to you. We got backed up and ran behind schedule. We do hope to see you again in the future. Take care!

September 10, 2024

Clean facility , punctual service, friendly. Knowledgeable staff. Will continue to receive services at location. Thanks More

by casia.lacue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that you found our facility clean, the service punctual, and the staff friendly and knowledgeable. We look forward to continuing to provide you with excellent service in the future!

September 10, 2024

It Needs faster service on the smaller things but overall very pleasant, clean and friendly. More

by tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We appreciate your patience and will work on improving the speed of service for smaller tasks. We're glad to hear that overall, you found the experience pleasant, clean, and friendly. We look forward to serving you again!

September 10, 2024

Great service and very friendly staff! Always my go-to place for my car’s maintenance. More

by kribblekrabble.yanwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to be your go-to place for car maintenance, and we're always here to provide great service with a friendly team. Looking forward to your next visit!

September 10, 2024

Alex was ver helpful and explained the process of the procedures that my car needed. He also kept me updated throughout the day as my car was being serviced. More

by LANTSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that Alex provided helpful and clear communication throughout the service process. We appreciate your trust in us and look forward to assisting you again!

September 10, 2024

Brandon was helpful and responsive to my needs. He was friendly and took extra steps to help me More

by DRPEPPER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're happy to hear that Brandon went the extra mile to help and was responsive to your needs. We appreciate your feedback and look forward to serving you again!

September 10, 2024

It was a very pleasant experience Ms Torres was extremely helpful and knowledgeable the service was quick More

by Ngoris144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Ms. Torres provided helpful and knowledgeable service, and that everything was done quickly. We look forward to assisting you again!

September 09, 2024

Fast easy very informative. Consistent with keeping you updated overall a pleasure and easy transaction More

by smithjamie851
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're happy to hear that everything was fast, easy, and informative, with consistent updates throughout the process. We’re glad it was a smooth and pleasant transaction, and we look forward to serving you again!

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