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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,233 Reviews
Call Service Center (516) 758-5396

3,233 Reviews of Honda of Valley Stream - Service Center

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August 10, 2024

Brianna was very helpful and patient, explained how long it would take and contacted me when the vehicle was ready. Just was annoyed with the old man who wasn’t very helpful at pick up. More

by mshawna183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're pleased to hear that Brianna provided helpful and patient service, keeping you informed throughout the process. We apologize for the less-than-ideal experience you had at pick-up and appreciate you bringing it to our attention. We'll work to ensure that all interactions meet the high standards we strive for. We look forward to serving you again and providing a smoother experience next time!

August 10, 2024

The deal ship was great. Customer service was great and worked in a great fashion of time. More

by DAVISSHE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience with our dealership and that our customer service met your expectations in a timely manner. We look forward to serving you again in the future!

August 09, 2024

The service was very quick, Clara was very kind and professional. No issues were had More

by staci.kleinberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service was quick and that Clara provided kind and professional care. It's great to know everything went smoothly. We look forward to serving you again in the future!

August 09, 2024

Clara was courteous and gave me an accurate time that I could expect to wait. She ensured that all I needed was done. More

by JESUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that Clara was courteous and provided an accurate wait time while ensuring all your needs were met. We appreciate your feedback and look forward to serving you again!

August 09, 2024

Great intake with Briyanna and she delivered the car as promised. great facility and thx for the free coffee More

by jm4155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Honda of Valley Stream responded

We're glad to hear that Briyanna provided a smooth intake process and delivered your car as promised. It's great to know you enjoyed the facility and the free coffee as well! Thank you for your feedback, and we look forward to serving you again!

August 09, 2024

Far beyond my expectations. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. More

by john.dawson17.jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your glowing feedback! We're thrilled to hear that the service exceeded your expectations and that you found the experience knowledgeable, fast, and easy. We appreciate your recommendation and look forward to serving you again in the future!

August 09, 2024

For the first time there it was friendly service and the wait wasn’t that long Briyana was great with me too More

by gayleerrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your first experience with us! We're glad to hear that you received friendly service and had a short wait. It's wonderful to know that Briyana made a great impression. We look forward to serving you again in the future!

August 08, 2024

There was a very long wait for my oil change about 3 hours they did text me which was nice. Wish oil changes could be done a little more promptly.. More

by mz3zoomteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Honda of Valley Stream responded

We apologize for the long wait time you experienced during your oil change. We understand how valuable your time is and appreciate your patience. It's good to hear that our team kept you updated with a text, but we will work on improving the efficiency of our service. Thank you for your feedback, and we look forward to serving you more promptly in the future.

August 07, 2024

Service was wonderful. Quick and straight to the point. I left with no questions or concerns! More

by ty62388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juju
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Aug 07, 2024 -

Honda of Valley Stream responded

We're glad to hear you had a wonderful experience with our service! It's great to know everything was handled quickly and efficiently, leaving you with no questions or concerns. Thank you for your feedback!

August 07, 2024

Clara was accommodating and friendly. She also listened patiently and went above and beyond to ensure my satisfaction. More

by Davoncci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Clara was accommodating, friendly, and attentive to your needs. It's wonderful to know she went above and beyond to ensure your satisfaction. We look forward to serving you again!

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