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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,255 Reviews

3,255 Reviews of Honda of Valley Stream - Service Center

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August 14, 2024

not great communication. I brought in a coupon for my oil change and it was not accepted. Every other dealership I have done this, it was accepted. The proposed work nee More

by RZIRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Honda of Valley Stream responded

We apologize that your time spent with us was less than satisfactory. We are unable to locate you in our system using just the username provided. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

August 14, 2024

On that day, every single person was courteous, nice, friendly, timely, and respectful. Thank you so much More

by dotanarusy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that everyone you encountered was courteous, friendly, and respectful. Your satisfaction is important to us, and we appreciate your kind words. We look forward to serving you again in the future!

August 14, 2024

Very good costumer service and very clean place. The worker was very nice and helpful More

by brthasy959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our customer service and found our facility clean. It's great to know that our staff was nice and helpful. We look forward to serving you again in the future!

August 14, 2024

The workers are very welcoming and my car was done in a timely fashion. Definitely would refer to friends. More

by tiny.ranna0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that our team made you feel welcome and that your car was serviced promptly. Your willingness to refer us to friends means a lot, and we look forward to serving you and your friends in the future!

August 14, 2024

He is the best dealer I ever known. He explain everything so easy way that I understand easily. More

by jamesk6443
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that you found the dealer to be the best you've ever known and that they explained everything in a clear and easy-to-understand manner. Your satisfaction is our priority, and we look forward to serving you again in the future!

August 14, 2024

The waiting area was very clean, the staff were friendly and communicated all information effectively More

by TSCILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found the waiting area clean and our staff friendly. It's great to know that communication was clear and effective. We look forward to serving you again in the future!

August 13, 2024

Kev was really helpful with my situation and very knowledgeable when it came to what was going on with my car More

by byronmharris22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Kev was helpful in addressing your car's situation. Your satisfaction is important to us, and we're happy that Kev could assist you effectively. We look forward to serving you again in the future!

August 13, 2024

Polite, courteous, and fast. I was done in 1 1/2 hours including a car wash. Brianna was very helpful. More

by sgteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you had a polite, courteous, and fast experience, and that Brianna was very helpful.We look forward to serving you again in the future!

August 13, 2024

This was my second time going to VS Honda for service on my 2024 HRV and the experience was great again. Efficient check in, Polite and knowledgeable staff and they keep you in the loop th entire time you a More

by redarich224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that your second visit with us for service on your 2024 HRV was just as great as the first. It's wonderful to know that our check-in process was efficient, our staff was polite and knowledgeable, and that you were kept informed throughout your visit. We're glad we could complete the service quickly and get you back on the road in no time. We look forward to continuing to provide you with excellent service in the future!

August 13, 2024

Martinez was very professional and easy to talk with. Great customer service. I will difinitely come back for my next service More

by henryfrancisco687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Mr. Martinez provided professional and approachable service. It's great to know you had a positive experience and that you'll be returning for your next service. We look forward to serving you again!

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