Honda of Valley Stream - Service Center

First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get it the next day. The next I got a phone call saying my car was done and that I would be given a free car wash for the inconvenience. When I got to pick up my car it was not washed. Later on I received a message saying I could bring my car back at a later date for the car wash. The whole situation was a total inconvenience More

Briyanna was very helpful. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. More

Very good customer service from Marcel. Didn't have to wait too long to get a oil change Didn't have to wait too long to get a oil change More

Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner. Clean facility. The team is efficient and delivered the car back to me in a timely manner. More

Great customer service. Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the t Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the time frame. And my inspection was updated with the dmv within hours More

Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanics found and followed thru on my wishes. Pick up also went smoothly. It was pleasant experience with the Honda team. More

Clara fully explained the process of servicing our car. we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playi we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playing phone tag. good move. What we dislike about the dealership is that they now charge a credit card fee upon checkout which is in line with other dealerships. We will be looking for Honda dealerships that do not charge this fee in the future. More

My experience was good. They worked on the car in the amount of time they said they would. Brandon was great. They worked on the car in the amount of time they said they would. Brandon was great. More

Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. There are a lot of customers who smile and greet her and that is because she is the best. More

I’m satisfied with car service provided by Valley Steam Honda. Service representative was helpful. Honda. Service representative was helpful. More