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Honda of the Avenues

Jacksonville, FL

4.8
5,127 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,127 reviews

February 13, 2024

Great customer service, got my car in and out quicker than anticipated. Waiting area was comfortable, easy access. More

by Sherry K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

They are fast and they care about you and your car and they treat you good More

by RAFAELCOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Everything was great. Service was easy and fast. Overall very pleased with my experiences at Honda. More

by samantha.e.luther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 13, 2024

Jon & Nelson handled the buying experience professionally and efficiently. I'm sure their follow up will match that experience. More

by gorryjo
Recommend Dealer
Yes
Employees Worked With
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Pacheco
February 13, 2024

They are pushing customers to sign a decline recall statement. Because they dont want to do the recall for some reason. Its a safety issue. Fuel pump on 2018 honda civic. I have received a letter and v More

by sconlon1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daxavier Owens
Feb 13, 2024 -

Honda of the Avenues responded

Thank you for sending in your review. Our apologies as I think there is a misunderstanding. Please give me a call to discuss. Based on your user profile I can’t find your file otherwise I would call you. Thank you Crista Poynor Service Director 904-370-1300 Jason Uhrmacher 904-370-1300 x 1091

February 13, 2024

The best, super customer friendly Brian my service advisor the best, couldn't be more satisfied... More

by jpmbs1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Once l went over my paperwork I feel I got a bad deal. I could have gotten a better car. More

by DEEMICHELLE3720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alicia Herring
Feb 12, 2024 -

Honda of the Avenues responded

Hello DeeMichelle, I read your review. Sorry you're not completely satisfied with your purchase. I would like the opportunity to see if there's anything I can do to help. Please contact me directly at 904-370-1273. Respectfully, Scott Williams General Manager

February 12, 2024

Wonderful customer service. Oral took the time to explain options. Answered all of my questions. More

by radgeplus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 11, 2024

I had an excellent experience purchasing a new vehicle with Elijah. I have had many negative experiences when purchasing vehicles in the past, but for once I felt like we came to a mutually beneficial agr More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Crawley, Bill Laman
February 11, 2024

Pleasant waiting area with free water and good coffee, courteous staff person, good communication and wait time was ok. More

by suzlolsen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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