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Honda of the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
5,961 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,961 reviews

April 03, 2026

Quick and easy service, had no issue leaving my car there for a few hours as they handled the brake fluid and tire rotation. More

by whhudg98
Recommend Dealer
Yes
Employees Worked With
Anthony
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April 03, 2026

Matt and TC were great with helping me set up my new Honda. I've never owned a Honda and I appreciate them showing me some of the features. More

by Santasiak
Recommend Dealer
Yes
Employees Worked With
Matthew, Thomas TC Phelps and Sirus
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April 03, 2026

I've always been treated well here, and every problem is explained clearly. Will continue coming to them with any problems! More

by Diana Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bollettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2026

The service advisers are Always pleasant and professional. Thanks again to service advisers: Bobby Howard John Shawn and Terri More

by Pastor Latore Pryor
Recommend Dealer
Yes
Employees Worked With
John in the service department
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April 02, 2026

Great service The staff is always knowledgeable and girly mo friendly. Always a pleasure to do business. More

by brittany_j5
Recommend Dealer
Yes
Employees Worked With
Terry
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April 02, 2026

They sold me services that were not needed. For example: Honda recommends brake fluid replacement at 45,000 miles or 3 years. Not less than 25,000 miles and 2 years and 4 months. More

by hennybenson
Recommend Dealer
No
Employees Worked With
Lindstrom
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Apr 02, 2026 -

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We’re sorry to hear that you feel this way about your recent experience. We want to clarify that American Honda Motor Co. does not set a strict mileage requirement for brake fluid replacement. Instead, brake fluid service is recommended based on time, usage, and overall vehicle condition, as brake fluid can absorb moisture over time regardless of mileage. This is why our team may recommend a brake fluid exchange before a specific mileage milestone. Your vehicle’s brake fluid service was performed at approximately 29 months, which falls within a reasonable timeframe for maintaining optimal braking performance and safety. We also take any concern about how our customers are treated very seriously. It is never our intention to make anyone feel uncomfortable or taken advantage of. Our goal is always to provide transparent recommendations so our customers can make informed decisions about their vehicle. If you’d be open to discussing this further, we would appreciate the opportunity to review your visit in more detail and address any remaining concerns.

April 02, 2026

They kept me apprised of everything throughout the day and explained everything that needed to be done. More

by mbwoodwardjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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April 01, 2026

Always friendly not trying to hide anything. Helped us through every step even played with my son so he wasn't bored. More

by FABIOPTICS
Recommend Dealer
Yes
Employees Worked With
Darius Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Simon
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April 01, 2026

Brett was very knowledgeable and professional. This is the second car I bought from him and I don't want to deal with any other salespeople More

by lynluvsbags
Recommend Dealer
Yes
Employees Worked With
Brett Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Huey
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April 01, 2026

The process was smooth and Matt helped find the right vehicle for our son. No More

by jeffhughes904
Recommend Dealer
Yes
Employees Worked With
Matt
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