Back

Honda of the Avenues

Jacksonville, FL

4.8
5,439 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
Contact Dealership

11333 Philips Highway

Jacksonville, FL

32256

Directions

By Type

Showing 5,439 reviews

January 05, 2024

Quick service and my service advisor Gage was friendly and went above and beyond to resolve my issue More

by northfacearshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Goodman
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re glad Gage provided quick, friendly service and went the extra mile to help.

January 05, 2024

Very fast service and they always have great quality. Reps are always nice and easy to deal with. More

by taylorschilling99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re glad you always receive fast, quality service and find our team easy to work with.

January 05, 2024

Josh was very helpful and kept me informed about what was going on throughout the process. More

by jzhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re glad Josh kept you informed and made the process smooth.

January 05, 2024

The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More

by LYNNSABATALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re thrilled to hear Brian provided such a helpful, friendly, and timely experience. We’ll be sure to share your kind words with him!

January 04, 2024

waited over 15 minutes at express service before they called me in and there is absolutely no place to work while getting service that is quiet. simple as that. there is probably a lot of unused space up More

by judgeacct
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
express service
Jan 04, 2024 -

Honda of the Avenues responded

Thank you for sending in your review. Our apologies for the waiting area not being quiet. Unfortunately there is not enough space in that area to accommodate but we do have another waiting area in the main building that has quiet work space. Again I apologize for the inconvenience and next time you’re in for service let us know you’d like to do some work and we can show you where it’s located. Happy New Year and thank you for your business. Crista Poynor Service Director

January 04, 2024

Professional. No run Around. Honest. Brett did a great job, 10/10 would buy again! More

by stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for the 10/10 review! We’re thrilled to hear Brett made your experience honest and straightforward. Enjoy your new vehicle!

January 04, 2024

This is more of a Honda Corporate issue, but the dealerships can push upward for change. I have a 2017 Honda Ridgeline that has an open recall for a bed cover. The truck has never had one on or is g More

by CSCOTT.KOVARIK
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We understand your frustration regarding the recall process and appreciate you bringing this to our attention. While recalls are managed by Honda Corporate, we’ll be sure to pass along your concerns. We value your input and thank you for being part of the Honda family.

January 03, 2024

The professionalism of the staff was exceptionally good. I especially appreciated the way the salesman, John Mazur, handled the transaction. More

by tsmeets34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mazur.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re so glad to hear Jon and our team provided a professional and smooth experience. We truly appreciate your feedback!

January 03, 2024

Great customer service, fast and efficient! Mr. Howard was very helpful and the service department took care of my car in a timely manner. More

by rrzarategroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad Mr. Howard and our service team were able to take great care of you quickly and efficiently.

January 02, 2024

My Granddaughter has not been impressed with the service department, even if it is scheduled service twice, I have had to wait 2hrs for parts to bee delivered. Also had truck for year and half still have More

by barkjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avtar Ghuman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Honda of the Avenues responded

I’d like to apologize for your experience. Based on your user name I am unable to locate your file. Please give me a call to discuss. Thank you Crista Poynor Service Director

...
202
...