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Honda of the Avenues
Jacksonville, FL
5,269 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as:
All New Honda Models
A Wide Selection of Used Vehicles
Excellent Finance and Lease Options
Certified Service, Auto Repairs, and Honda Maintenance
Genuine Honda Parts and Honda Accessories
We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,269 reviews
July 13, 2025
One salesman needs training. I felt he was judging me. I asked about the Civic Si and he said it wasn’t available. I almost left the parking lot and drove back around. Luckily fo I felt he was judging me. I asked about the Civic Si and he said it wasn’t available. I almost left the parking lot and drove back around. Luckily for your business - he sold me a 2026 Civic Si that was clearly sitting in the lot. I don’t like being judged. I put $15000 cash down on a new car. More
by wshawntaylor
Verified Customer
July 11, 2025
As an update - when I called today to speak with the Service department, Bobby claimed it was just coincidental and had nothing to do with any of their work over the last two weeks. They offered nothing Service department, Bobby claimed it was just coincidental and had nothing to do with any of their work over the last two weeks. They offered nothing to correct their own mistakes. Completely dishonest and untrustworthy. No one should ever bring their vehicle here for service. Their customer service is equally abysmal. Do not have your vehicles serviced here unless you want to pay thousands of dollars for them to leave your vehicle more broken than when you brought it in. We dropped off van for servicing because AC was not blowing at full strength. Honda said evaporator was clogged and needed to be flushed. However on day after we picked it up, it still sounded clogged and did not blow properly/cool. Ultimately, we took the van back and this time they said a dead mouse clogged the evaporator, which caused water damage underneath the carpet, ruined the blower, and caused the smell. This should have been caught the first time we dropped off the van, but I gave them a second chance. After paying another $2k to fix it properly, we went to pick up the van yesterday and the lift gate would not work. It has only been in Honda’s care for the last fourteen days yet they want another $1344 to fix what they broke. It worked properly when we dropped it off, and the van is less than 5 years old. After 16 days in their service shop over the last month, my van is still not fixed properly. And I am told that the lift gate breaking while in their care is “just a coincidence” because of a sealing issue yet somehow my car hard been in a covered garage for two weeks. Terrible experience. More
by HondaOdyssey
Employees Worked With
July 11, 2025
Very professional , great communication, timely, I had no issues and a great service experience at the dealership no issues and a great service experience at the dealership More
by JS622
Employees Worked With
July 09, 2025
Brett and AJ was very helpful, friendly and knowledgeable. I grew to trust them. Any question I may have had, they took the time to explain everything and made sure I fully understood their res knowledgeable. I grew to trust them. Any question I may have had, they took the time to explain everything and made sure I fully understood their response. If there was a question I asked and they did not know the answer, they took the time to find the answer and delivered it to me. More
by Nataniel O.
July 09, 2025
Jared Pauls Is a 5 Star, (and very patient) salesman. Goes the extra mile for you! Goes the extra mile for you! More
by ejm
July 08, 2025
We were in the market for a SUV and had a great experience at Honda of The Avenues. Our Salesperson was Darius who was very courteous, professional and knowledgeable. We received great customer s experience at Honda of The Avenues. Our Salesperson was Darius who was very courteous, professional and knowledgeable. We received great customer service as well as a great deal. We highly recommend this dealership. More
by Alliance10309
July 07, 2025
John is professional. John is professional. John is professional. John is professional. John is professional. John is professional. John is professional. John is professional. John is professional. More
by SCPUTMAN1
July 07, 2025
We got the vehicle we wanted, and the color we wanted, and were ok with the trade in amount. and were ok with the trade in amount. More
by CHEFHARRYNICOL
July 06, 2025
Oil change Service was completed within the hour and this was truly appreciated as of my work and busy schedule. Thank you! was truly appreciated as of my work and busy schedule. Thank you! More
by roses1230
Employees Worked With
