Honda of the Avenues

Excellent service very good customer service Very professional crew , every detail was clearly explained to me professional crew , every detail was clearly explained to me More

I can not say that the problem is resolved yet. I have to return tomorrow. The first rep I worked with was nice enough however when I came back what I was told was incorrect. Upon speaking to Marce I have to return tomorrow. The first rep I worked with was nice enough however when I came back what I was told was incorrect. Upon speaking to Marcellis. I discovered that not only was I mislead but that what I purchased would not fix the problem and would cost me 600$+ When I questioned what was happening, I was taken to an office and questioned, I felt like she was telling me it was my own fault and not the lack of service nor clarity on behalf of the department I was working with. As of now I am unhappy with the service provided and I expect more from people who are supposed to be there to guide me in my repair decisions so that this doesn't happen. She tried to tell me that the 175$ charge to diagnose the car was probably what he was trying to save me. If I had kept my business at Toyota they would have waved the fee if I chose to get the work done with them. More

Great people help me to renew my lease. They put me in the car I wanted. They put me in the car I wanted. More

Eric took GREAT care of me. He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts d He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts department could do a better job with what's needed because they didn't order the full parts I needed but Eric took care of it during my appointment and made it happen same day More

I really appreciate the friendly and welcoming attitude of the employees in the service area—especially Dan D. We recently moved back to Florida from up North and didn’t hesitate to choose this dealership of the employees in the service area—especially Dan D. We recently moved back to Florida from up North and didn’t hesitate to choose this dealership again. More

Lots of promises, very little communication or follow-through. Two front tires on the car separated during first long drive after dealer 'certification'/'safety inspection. Had to make an emergenc follow-through. Two front tires on the car separated during first long drive after dealer 'certification'/'safety inspection. Had to make an emergency stop. $525 for two new tires and an alignment, More

We have been going to this dealership for years and are never let down. Dorian took care of us this time and we literally bought the car because of him and his taking the time with us to go over the pros never let down. Dorian took care of us this time and we literally bought the car because of him and his taking the time with us to go over the pros and cons that we didn’t think about. More

Made a waiting appointment and experienced a quick in and out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 More

The staff was very nice and wonderful. Service manger was so excited and greet me with big smile Service manger was so excited and greet me with big smile More

Always easy to schedule service for my Pilot. Constant communication between the mechanic and customer. Would recommend. Constant communication between the mechanic and customer. Would recommend. More