Honda of the Avenues

Always Exceptional Service Our family always receives exceptional service from Bill Rogers, Jr and the service team. I drive from Perry and my daughter, from Tampa, because we Our family always receives exceptional service from Bill Rogers, Jr and the service team. I drive from Perry and my daughter, from Tampa, because we know we will be treated like family, and our vehicles are maintained for optimal performance and safety. More

Very Good Experiece, will buy there again next time We had a very good experience buying my new 2019 Honda Pilot Touring Edition. The sales staff were all very professional and worked hard to get us to We had a very good experience buying my new 2019 Honda Pilot Touring Edition. The sales staff were all very professional and worked hard to get us to an agreeable deal. We also obtained financing through Honda and obtained a better rate than our local credit union. Thank you all for your excellent service! More

Excellent Experience An amazing customer service experience all around (sales/finance). Sales person John made sure we found the car that was the best option for us (model An amazing customer service experience all around (sales/finance). Sales person John made sure we found the car that was the best option for us (model, color, etc). More

Exceptionally positive! I had called to Make an appointment and was told no appointments are made for routine service. Called back to ask best time to come. Josh (I think) I had called to Make an appointment and was told no appointments are made for routine service. Called back to ask best time to come. Josh (I think) offered an appointment. Upon arrival he said they now have parts for the recalled sliding side doors. He arranged for a Service Car immediately. He and others in the service area moved the items I needed during the day. He called me when my car was ready. Upon my return, My purchases from the day were immediately transferred to my car. I was very pleased with the service and grateful. More

Pleasant and relatively fast Thomas was great to work with and not high pressure. We were able to work a deal that we were happy with and I'm sure he and the dealership were happ Thomas was great to work with and not high pressure. We were able to work a deal that we were happy with and I'm sure he and the dealership were happy with too. Only unpleasant thing was the "Dealership fee" of $798. I truly hate this aspect of the process with any and all dealerships. More

Honda produced a failed product The original issue - excessive wind noise on both the driver and passenger windows. Three visits and the final verdict is that the 2019 Ridgeline c The original issue - excessive wind noise on both the driver and passenger windows. Three visits and the final verdict is that the 2019 Ridgeline can't be fixed. The excessive noise is a design "feature" that the customer must live with. The 1st visit - Honda tech " the noise is a design issue but is not as horrible as on the new Accord" 2nd visit - good service rep Scott C. - tried to replace the window channels - helped but did not solve the issue. 3rd visit - today - it is what it is and there is nothing we can do Honda reputational risk is high for a failed product and a extremely dissatisfied customer. So the service techs are nice but the product can't be fixed - so the customer is on the hook More

excellent My service rep was quick at responding to my questions and assured me he was very competent at what he was doing His personal presentation was excell My service rep was quick at responding to my questions and assured me he was very competent at what he was doing His personal presentation was excellent More

Just plain old good service. After returning from being out of town, my wife and I found her car with a dead battery. We were leaving again the next day and wanted to get it fixed After returning from being out of town, my wife and I found her car with a dead battery. We were leaving again the next day and wanted to get it fixed before we left. Bob Mandele had me bring her car in that same afternoon. A new battery was installed before the sun set that day! Bob is the reason we drive past Coggin Honda to come to Honda of the Avenues. More

Scott gave me great service! Scott gave me the best customer service from the time I opened my door until I came to pick up my car. In fact, this visit was my best ever at Honda Scott gave me the best customer service from the time I opened my door until I came to pick up my car. In fact, this visit was my best ever at Honda of the Avenues. In the past, my visits have been frustrating and stressful. I give Scott a high five for a five star service experience! More