Honda of the Avenues

Josh is a great representative for this dealer service cente My daughter & I dropped her car off for the airbag recall and Josh took care of us in a very friendly and professional manner. When we returned to pic My daughter & I dropped her car off for the airbag recall and Josh took care of us in a very friendly and professional manner. When we returned to pick up the car, Josh was with another customer, but remembered out name and said he'd be right with us; which he was. He is a definite asset. My only negative, was i asked Josh to have the service guys check the air pressure in the tires. Josh assumed it was done, but before my daughter went back to college, my husband double checked and the tire pressure was quite low...so it was not taken care of at Honda. I would suggest that service note the air pressure when received, to help clarify situations like this. We bought a Honda for our daughter for safety, and tire pressure is part of that. More

Great Job On the Tuesday before Thanksgiving Matt had to order parts for my car repair. He said they would be in on Wednesday, but I was going out of town for On the Tuesday before Thanksgiving Matt had to order parts for my car repair. He said they would be in on Wednesday, but I was going out of town for Thanksgiving. On Friday I stopped in on my way back home after a 4 hour trip. I could not make an appointment, but wanted to see if there was any chance of getting the repairs done to save me a trip back from the beach. Matt had just gone to lunch, but Bobby did a great job in a very pleasant manner and my car was done within the hour. The cost was exactly what Matt quoted on Tuesday. Thanks, Matt & Bobby. M. McAfee More

Great experience!! They understand your needs and busy schedule. My wife and I were driving separate vehicles. We were going to leave a RIDGELINE for oil change and then They understand your needs and busy schedule. My wife and I were driving separate vehicles. We were going to leave a RIDGELINE for oil change and then leave to run some errands close by. However we noticed my other vehicle a PILOT had a light burned. We didn’t want to make another appointment and come back again. They were kind and change the light within 15min and we were able to leave quickly, and leave the RIDGELINE a little longer for the service to be performed. Also while waiting I wanted to get a drink from vending machine (which turns to be a slot machine ?) An employee saw my frustration and help me trying to get it out, when we couldn’t he returned all my money to me and offer me a free water bottle. More

Excellent I'm always greeted with a friendly smile even if it's not from mr bobby. I'm always leaving with more than a serviced car, but with smile on my face I'm always greeted with a friendly smile even if it's not from mr bobby. I'm always leaving with more than a serviced car, but with smile on my face thanks to Honda! More

Solved a "funny noise" problem on the first attempt! Brought our 2009 Odyssey Touring to Honda of the Avenues because of a vibration/pulsation from the passenger rear. After a test drive and a quick tir Brought our 2009 Odyssey Touring to Honda of the Avenues because of a vibration/pulsation from the passenger rear. After a test drive and a quick tire check, it was decided the hub needed to be replaced (nobody replaces wheel bearings anymore, I guess). 90 minutes later, out the door with the noise gone, problem solved! More

2011 Accord EX-6 I had an appointment this past Sunday for an oil and filter change. The service writer was prompt in greeting me and getting the car back into the se I had an appointment this past Sunday for an oil and filter change. The service writer was prompt in greeting me and getting the car back into the service department. I was in and out within an hour. The work was completed satisfactorily and in a timely fashion. This was a better experience than my previous one where I walked in for front brakes and an oil change and was told extra work needed to be done, which I approved, but was given no price. $850 later, I wasn't too happy. More

Three years of Great Service I bought my 2012 Honda Pilot at HotA and have had all recommended services performed there. It now has over 70k miles and runs perfectly. I'm very p I bought my 2012 Honda Pilot at HotA and have had all recommended services performed there. It now has over 70k miles and runs perfectly. I'm very pleased with all the services received over the last three years. More

Oil Change and Recall Inquiry I went in with no appointment for oil change plus inquired about some recall repairs. Bobby Howard was completely upfront about they were too busy th I went in with no appointment for oil change plus inquired about some recall repairs. Bobby Howard was completely upfront about they were too busy that particular day to do the recall repair without an appointment which I completely understood. I aggreed to do that at a future date. He also was honest that the oil change line would take longer than normal, but I was okay with that since I was already there. While it did take even longer than he estimated, I was glad he was as upfront as possible so I was prepared for the longer time than normal, so I don't hold that against them. I prefer theme being honest and upfront over just telling me what I want to hear and then disappointment. I definitely prefer this dealer over another local one north of this location! More

Smooth Visit Dropped my car off for it's 30k mile service. I took advantage of the complimentary shuttle, the driver was very nice. Everything happened as they s Dropped my car off for it's 30k mile service. I took advantage of the complimentary shuttle, the driver was very nice. Everything happened as they said it would. Car was ready on time, the price was fair. The staff here is very professional and I would recommend them to anyone. Great job all around. More

"SERVICE" Need I say more!!! When it comes to "Service"... Bill Rogers Jr. and his staff are second to none. I have a 2010 Pilot and this SUV is always in tip top shape because of When it comes to "Service"... Bill Rogers Jr. and his staff are second to none. I have a 2010 Pilot and this SUV is always in tip top shape because of this guys at HOA... More