Honda of the Avenues

64000 mile checkup - over the top customer service I am a 7 time Honda owner and love my van. I always get great service at Honda at the Avenues, but this time was exceptional. My long time advisor, B I am a 7 time Honda owner and love my van. I always get great service at Honda at the Avenues, but this time was exceptional. My long time advisor, Bob Mandele, had not arrived yet and the shuttle had left and wouldnt be back for some time, so the advisor who wrote me up introduced me to Pedro who graciously agreed to let me drive my car back to my office (thats 5 minutes away) and he would return it for its scheduled service appointment. Pedro and I talked and chatted like we were OLD friends and I was back to work in less than 20 minutes. Bob called to tell me that my car was ready, went over any issues they found and Kathy the shuttle driver came and promptly came and picked me up so that I could come get my car. Another great experience with Bob and the service department! More

Excellent Service I worked with Mr Howard, he was extremely helpful and so nice. I made an appt and I was in and out in no time at all. The facilities where you can w I worked with Mr Howard, he was extremely helpful and so nice. I made an appt and I was in and out in no time at all. The facilities where you can wait is very nice and comfortable. Coffee and snacks are available also. I will definitely be back every time I need servicing on our vehicles. More

Great Service, No Complaints Here I went in for an alignment. When I called to set up the appointment, I was told 1-2 hours depending on the severity of the mis-alignment. I am glad I went in for an alignment. When I called to set up the appointment, I was told 1-2 hours depending on the severity of the mis-alignment. I am glad they told me this up front because it did end up taking almost 2 hours. The service guy was nice & very pleasant. I've always been satisfied with their work and will continue to go back here. More

Great Service ! It was fast and quick. I was disappointed to hear that they did not have an oil change maintenance plan. Most dealerships offer a maintenance plan ! It was fast and quick. I was disappointed to hear that they did not have an oil change maintenance plan. Most dealerships offer a maintenance plan (example 5 oil changes in a year for $85.00) I purchased that with my Dodge and BMW dealerships. More

great service I took my accord in for an oil service and the team was courteous, knowledgeable. And offered money saving sound advice. Goo d work with a team that I took my accord in for an oil service and the team was courteous, knowledgeable. And offered money saving sound advice. Goo d work with a team that looks out for the consumer. . More

Good service and friendly. Nice Our last oil change was very fast. We have use them for 4 years , since we bought our car there. The waiting time it's usually adequate too. Our last oil change was very fast. We have use them for 4 years , since we bought our car there. The waiting time it's usually adequate too. More

Bill Rogers made it right After being ignored at service area...the manager stepped in and made me feel better about my visit. I really like this dealership and I was very sur After being ignored at service area...the manager stepped in and made me feel better about my visit. I really like this dealership and I was very surprised how I was treated. I dont think I will have any problems there anymore and I will continue to use this dealership. More

Quick oil change on Sunday morning! Needed to get my oil changed before leaving on a trip. Honda of the Avenues was open Sunday morning and turned around my oil change with a free car w Needed to get my oil changed before leaving on a trip. Honda of the Avenues was open Sunday morning and turned around my oil change with a free car wash in only 35 minutes! Great service. More

First oil change My wife went for her first oil change at the dealer in her new CRV ( i have always changed oil in our other cars ) i am glad she had a good experien My wife went for her first oil change at the dealer in her new CRV ( i have always changed oil in our other cars ) i am glad she had a good experience Bill was a great help and the car wash was a good extra. thanks Honda of the Avenues wrote by happy hubby More

Service I've had service done at this facilitymany times. This was the very first time that I've ever received poor service. I'm hoping that when I bring my I've had service done at this facilitymany times. This was the very first time that I've ever received poor service. I'm hoping that when I bring my vehicle back in tomorrow I received better service More