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Honda of the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
6,006 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 3,608 service reviews

April 23, 2026

It was good The service rep was good. I thought the wait area was fine More

by Kxdrule
Recommend Dealer
Yes
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April 21, 2026

Bobby is very attentive and provides detail on my vehicle issues and gives the best recommendations. Its always a pleasure working with him. More

by PAVON79
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Howard
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Apr 23, 2026 -

Honda of the Avenues responded

Thank you for your kind feedback! We’re glad Bobby has been attentive and thorough in addressing your vehicle needs. It’s always a pleasure serving you!

April 21, 2026

Randy was excellent very accommodating. Great customer service. Communication was excellent feedback was timely. Great job Randy More

by georgegreg9982
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lewis
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Apr 21, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We’re glad to hear Randy provided excellent service and timely communication. We appreciate your support and look forward to assisting you again.

April 21, 2026

Kent was awesome. And didn't try to haggle or xx me. I got what I wanted. More

by adkayati
Recommend Dealer
Yes
Employees Worked With
Kent
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Apr 21, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We’re glad to hear Kent provided a straightforward, no-pressure experience and helped you get exactly what you wanted. We appreciate your business.

April 21, 2026

I failed. The customer service level has dropped. Wasn't happy with 'that's the way it is' More

by Foster213
Recommend Dealer
No
Employees Worked With
John
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Apr 21, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We’re sorry to hear about your experience and that our level of service did not meet expectations. “That’s the way it is” is not the standard we aim for, and we understand your frustration. We’d appreciate the opportunity to make this right; please reach out to us directly so we can address your concerns. awinters@Hondaota.com

April 21, 2026

Good Efficient. Best Honda dealer in the astral Best Honda dealer in the area! Bobby Howard is the best. More

by Scka
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Howard
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Apr 21, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We’re glad to hear you had an efficient experience and appreciate your kind words about Bobby Howard. We value your support and look forward to serving you again.

April 19, 2026

They are very prompt and accommodating. I have not had to wait for long time. The staff is very nice More

by WNG6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri
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Apr 20, 2026 -

Honda of the Avenues responded

Thank you for your kind feedback. We’re glad to hear you had a prompt and accommodating experience, and that our team made a great impression. We appreciate your support.

April 18, 2026

Very professional from intake - waiting area - and timely return to me. Problem solved. Great crew. Very satisfied. More

by bill.pappas0
Recommend Dealer
Yes
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Apr 20, 2026 -

Honda of the Avenues responded

Thank you for the feedback. We’re glad you had a professional and efficient experience from start to finish and that your issue was resolved. We appreciate your support.

April 17, 2026

Toni was awesome and his helpful she could possibly be. As for John and Cyrus I would tell them what I want for instance a silver car they showed me a white one and a green one. I ended up with a silver ca More

by lindadutton
Recommend Dealer
No
Employees Worked With
John Mgr and Cyrus Finance
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Apr 17, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We’re glad Toni was helpful, but we’re sorry to hear the process felt stressful and took longer than expected. We’ll use your input to improve and appreciate you giving us a chance to earn your business.

April 16, 2026

Over all it was a great experience. Eric addressed any concerns I had and also went as far as calling the tech working on my car to explain the problem. More

by NYCARR
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Laurendeau
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Apr 17, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We’re glad Eric took the time to address your concerns and keep you informed. We appreciate your business.

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