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Honda of the Avenues

Jacksonville, FL

4.8
6,489 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 3,973 service reviews

August 21, 2026

General maintenance/oil change tire rotation It was fine. I dropped the car off for appointment, they did the work and I left More

by T8MS
Recommend Dealer
Yes
Employees Worked With
Terry
August 20, 2026

Bobby Howard is the best, always honest, always professional, always helpful and always goes above and beyond. ???? More

by warmbyred
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Howard
August 17, 2026

Had a flat. They patched it. Brian took good care of me and my family. There was even a moment when my toddler ran out into the highway after a toy -- Brian ran More

by Seamus
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bouchard
Aug 20, 2026 -

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad Brian took great care of you and your family and made sure you were taken care of throughout your visit. We truly appreciate the kind words and your trust in our team!

August 15, 2026

Both of them were very helpful and kind to us as well as helped us figure out options plus budgeting More

by bielman2009
Recommend Dealer
Yes
Employees Worked With
Jared and Brett
Aug 15, 2026 -

bielman2009 responded

Wonderful experience! Would highly recommend

August 12, 2026

Quick, efficient service that delivered a great product Quick, efficient service that delivered a great product and went over and beyond what I've experienced at other dealerships. Look forward to the next More

by MORGANITEMOTION
Recommend Dealer
Yes
Employees Worked With
Franco
Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great feedback! We’re glad you had a quick and efficient experience, and we look forward to working with you again!

August 10, 2026

Took three visits to the dealership to find out what was wrong with my car. Gave me an estimate to get the car fixed on another issue turned out. It was the wrong car.. I’d recommend you go down to Saint Au More

by JMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Honda of the Avenues responded

We’re sorry to hear about your experience. We appreciate your feedback and apologize for the frustration and inconvenience this caused.

August 08, 2026

Good experience. To the point. No gimmicks. No hassle salesman. Overall great experience and they worked with my needs. More

by Razjaxx
Recommend Dealer
Yes
Employees Worked With
Christopher the salesman
Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great feedback! We’re glad you had an easy, hassle-free experience with our team!

August 08, 2026

Honda of the Avenues has been extremely reliable in repairing and maintaining my Hondas over the past twelve years. More

by LANDAUGLENN513@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lindstrom
Aug 17, 2026 -

Honda of the Avenues responded

Thank you for your continued trust and loyalty over the past 12 years! We truly appreciate your support.

August 07, 2026

Long delays between diagnostics to installation to more diagnostics. I didn't get many updates unless I called to find out what is going on. I understand that the repairs were complex and time consuming an More

by j_duane_warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri
Aug 07, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We understand how frustrating it can be to experience delays and not receive updates as frequently as expected, and we apologize that our communication did not meet your expectations. Your vehicle presented a particularly complex situation because it had been struck by lightning, which can cause extensive and unpredictable electrical damage. Unlike a typical repair, this required multiple stages of diagnosis, repairs, and additional testing as components were replaced and systems could be evaluated further. The process also required coordination with your insurance company and adjusters for inspections and repair authorizations, which added additional time outside of the dealership’s direct control. While some of the delays were necessary due to the complexity of the lightning damage and insurance process, we absolutely could have done a better job of keeping you informed throughout the repair. We appreciate your patience during an unusually complicated repair and appreciate the feedback regarding our communication.

August 07, 2026

They gave me a discount that wasn't advertised yet Good, quick and knowledgeable, Fuf fun More

by tklucina
Recommend Dealer
Yes
Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great feedback! We’re glad you had a quick and positive experience with our team!

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