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Honda of the Avenues

Jacksonville, FL

4.8
6,288 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 3,826 service reviews

June 24, 2026

Good communication during the visit. Followed up after the visit. Ensured the issue was resolved. More

by LCKC1
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Vallarelli
June 23, 2026

I called the dealership to schedule a recall that I have been notified about. Once I finally was able to reach Terry, everything went well. Before that it took several attempts to get a hold of someone. Ter More

by jclark007
Recommend Dealer
Yes
Employees Worked With
Terry
June 23, 2026

Easy process involving covered repair. Only flaw was time expectations. Was told 4 hour job so I arranged for pick-up. Then was messaged less than 2 hours that the job was done and my car More

by MIZZVRON
Recommend Dealer
Yes
Employees Worked With
Terry
June 23, 2026

John was really nice and attentive. He made my experience quick and I'll be back. More

by mitchell.taylor14
Recommend Dealer
Yes
Employees Worked With
John
June 23, 2026

It was a very pleasant experience, everyone was very nice. It didn't take a long time, which was great!! Angel was very knowledgeable and explained everything in great detail. More

by alfte99
Recommend Dealer
Yes
Employees Worked With
Angel
June 23, 2026

Quick, worry free an convenient The appointment went quickly and everything I needed done was completed flawlessly More

by jrparry
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bouchard
June 23, 2026

I had specific things I was looking for in my next car and TC helped me find a good match More

by farwellrg
Recommend Dealer
Yes
Employees Worked With
TC he is excellent!!
June 23, 2026

The past couples time I've come in AJ always takes the best care of me and my car. The mechanics are always very efficient I'm kept in the loop the whole time. The waiting room is always spacious and the More

by roxyjm24
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Vallarelli
June 23, 2026

It was stellar Thank you for assisting me. It was great service. Thank you! Great! More

by POTENCIAL01
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Williams
June 22, 2026

I was charged for an oil change that should have been complimentary. I will be calling them tomorrow as I found that I have free for 2 years or 24 k miles. I have not passed either of these and I even qu More

by lynwagner29
Recommend Dealer
No
Employees Worked With
Randy Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lewis
Jun 22, 2026 -

Honda of the Avenues responded

Lyn, thank you for bringing this to our attention. After reviewing your concern, it appears you are correct and your vehicle should have qualified for Honda's complimentary maintenance program. I sincerely apologize for the oversight and any frustration this caused. We appreciate your loyalty and the fact that this is your second lease with Honda of the Avenues. This is not the experience we want for our customers. Please contact me directly, and I will make sure we review the charges and work toward resolving this matter promptly. Thank you for giving us the opportunity to make this right. – Crista Poynor Service Director 904-370-1300

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