Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of the Avenues
Jacksonville, FL
5,757 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as:
All New Honda Models
A Wide Selection of Used Vehicles
Excellent Finance and Lease Options
Certified Service, Auto Repairs, and Honda Maintenance
Genuine Honda Parts and Honda Accessories
We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,429 service reviews
January 30, 2026
I love having an advisor because it's like having a friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait for me to ask about Honda specials. Paul's friendly, experienced and a professional at her work. Honda needs more like her bkz she represents Honda well! Thanks for asking ?? More
by Avis
Verified Customer
January 30, 2026
Very good sales and service experience. Morris in sales and AJ in service are very good to work with. Morris in sales and AJ in service are very good to work with. More
by JCV
January 29, 2026
When I purchased my vehicle with you all I got an oil change package. Every time I got one I would always ask how many I had left. This past time should have been my last, but I was told I had no more. I change package. Every time I got one I would always ask how many I had left. This past time should have been my last, but I was told I had no more. I passed 3 Hondas to get to your establishment. I had no need to travel that far if I was going to be paying out of packet. More
by Daagra11618
Employees Worked With
January 29, 2026
All my lights on dash are lighting randomly and go off randomly. I just spent over 1000 in repairs in November and Bobby was my advisor and agreed to all major issues to be repaired. Now in January all of randomly. I just spent over 1000 in repairs in November and Bobby was my advisor and agreed to all major issues to be repaired. Now in January all of sudden dash error lights all appeared at same time randomly. So I went mid January’s to service department to have car evaluation since it has been less than 6 months of repairs. So, Randy assist me due to Bobby being off that day. Randy has arrange a comp car until my car had been evaluated. Then they said my license were suspended in WA a state I had not been or lived in over 10 years with valid Florida license. So I went to DMV to clear that incorrect information I was told it could have a glitch by DMV. I also had email that stated I owed WA and has been a resident of Florida over 10 years. Was told Manager of rental department she could not comp me a car with all information provided to her from DMV that Randy approved to comp car for evaluation. So I have been to get car service 2 times now to no avail no one has contacted me back as I end this email even left message w Service manager. So at this time you all liable for anything that happens to my car since you are aware of issues and aware I have valid FL License and valid insurance. I have made several attempts To contact someone in services department to get this issue fix. Thanks Travis Ford 904-916-4126 More
by traiford997
January 29, 2026
The dealership is very welcoming. I was greeted when I drove up. My service was explained to me and they told me how long it would take. I was greeted when I drove up. My service was explained to me and they told me how long it would take. More
by Doris Bradley
January 27, 2026
The experience with the dealership overall was OK. I was just taking it back by the lack of a personality that my service advisor had. I know it was the end of the day and maybe he was just over it bu I was just taking it back by the lack of a personality that my service advisor had. I know it was the end of the day and maybe he was just over it but he just kind of gave off the vibe of I'd much rather be somewhere else More
by Lisa
Employees Worked With
Shawn
January 27, 2026
Randy Lewis was very helpful during my visit. Also, Bobby Howard was also helpful. Very good staff Also, Bobby Howard was also helpful. Very good staff More
by Jim
January 27, 2026
From my 8 year experience with this dealership I found everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. More
by PRIMROSP7
January 26, 2026
Quick and easy, and he was very efficient Very nice and easy to work with easy to work with More
by Shanehuey124
January 26, 2026
Customer oriented willing to help service rep offered to order my special oil filter before I come so I don’t have to wait so long order my special oil filter before I come so I don’t have to wait so long More
by WNG5
Employees Worked With
