Honda of the Avenues

It was the first pleasant experience I've had at a car dealership Anton really worked with us, our budget and our needs. He went above and beyond. dealership Anton really worked with us, our budget and our needs. He went above and beyond. More

She took care of my issue quickly. Ordering the part which came the next day, called me and had it taken care of. Much appreciated. Ordering the part which came the next day, called me and had it taken care of. Much appreciated. More

Clean. Fast. Reasonable. Communication. Thank you. Prompt. Fair price. Transparent. Convenient. Close. Timely. Professional. Reassuring. Fast. Reasonable. Communication. Thank you. Prompt. Fair price. Transparent. Convenient. Close. Timely. Professional. Reassuring. More

I had to call in because I was going to be late, they understood. When I pulled in my service was still token care of quickly as if the time I showed up was my appointment time. By this being my first ca understood. When I pulled in my service was still token care of quickly as if the time I showed up was my appointment time. By this being my first car, John really took the time to explain the different things I need done and the prices. He also provided his card for me to schedule when I'm ready to have my other services taken care of. More

Dealership is professional and organized, when I drove up I liked the attendant ready to listen to me. Marcellis was nice to help me. He is fast paced as I had to locate is desk from another guy. He Is know I liked the attendant ready to listen to me. Marcellis was nice to help me. He is fast paced as I had to locate is desk from another guy. He Is knowledgeable about my cars needs, explained the info, I wanted a break down which he helped me with. Mr Smith who shuttle me was great, has a sense of humor and very professional. I appreciate all the kindness I received. Thank you. More

Honda of the avenues does good work in your cars. Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I was informed that my service would take about 2 hours. At 2+ hours i had to go to Marcellis for a status update or to learn if my car was ready. He never came to me during the two hours. He then showed me an image of my air filter with the recommendation to change it - i agreed. On another note when i went to my car - the seat had been lowered all the way down and pushed back and all mirrors adjusted for the other tall driver. I was surprised as i am 5'2' and if they had to make big adjustments they did not attempt to reset close to how the seats and mirrors were set when they got into the car. This is the only dealer that i have been to that does this. Customer service is mediocre - its an area of opportunity for improvement. More

Honda of the avenues does good work in your cars. Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I was informed that my service would take about 2 hours. At 2+ hours i had to go to Marcellis for a status update or to learn if my car was ready. He never came to me during the two hours. He then showed me an image of my air filter with the recommendation to change it - i agreed. On another note when i went to my car - the seat had been lowered all the way down and pushed back and all mirrors adjusted for the other tall driver. I was surprised as i am 5'2' and if they had to make big adjustments they did not attempt to reset close to how the seats and mirrors were set when they got into the car. This is the only dealer that i have been to that does this. Customer service is mediocre - its an area of opportunity for improvement. More

Everything runs smoothly at this dealership; great experience and love having female service advisors It can be pricey but you get what you pay for and I'm satisfied with my experience experience and love having female service advisors It can be pricey but you get what you pay for and I'm satisfied with my experience More

Great and fast service, my service adviser was very respectful and helpful, he was able to help me with my coupon that made me a happy customer. respectful and helpful, he was able to help me with my coupon that made me a happy customer. More

Terry was great. She has helped me before. I sent her a text to schedule an appt and she helped all the way through. She has helped me before. I sent her a text to schedule an appt and she helped all the way through. More