James Besemer
James Besemer at Honda of the Avenues

James Besemer

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of James Besemer

May 07, 2026

Dealership Rating
Employee Rating

Great job on the communication about car problems and getting car ‘s maintenance done in same day. More

by KARENTSARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis, Paula Williams

May 18, 2026

Honda of the Avenues responded

Thank you for the great review! We’re so glad the communication was clear and that we could get your maintenance completed the same day. We truly appreciate your support and look forward to seeing you again!

April 03, 2026

Dealership Rating
Employee Rating

I've always been treated well here, and every problem is explained clearly. Will continue coming to them with any problems! More

by Diana Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Honda of the Avenues responded

Thank you for your loyalty! We’re glad you’ve always received clear explanations and excellent service. We look forward to assisting you with any future needs.

March 31, 2026

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Employee Rating

So helpful in all my questions and concerns. Attended my needs concerning my tire pressure and corrective action. Always cordial and completed my service with care and professionalism. Thank yo More

by Haydee Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bollettieri

Apr 01, 2026

Honda of the Avenues responded

Thank you for your kind feedback! We’re glad our team addressed your concerns and provided professional, courteous service. We appreciate you choosing Honda of the Avenues and look forward to serving you again.

March 17, 2026

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Staff were friendly and attentive. Went above and beyond because I came with empty gas tank and reassured me if I ran out of gas after I left they would be on call for help. More

by Tanisha
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team was friendly and attentive and went above and beyond to assist you. We appreciate your kind words and support.

January 24, 2026

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John was very friendly and professional. He explained everything clearly. He did a great job! More

by VIVIENNEBENNETT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John

Jan 28, 2026

Honda of the Avenues responded

Thank you for your feedback! We’re glad to hear John provided friendly and clear service. We’ll be sure to pass along your kind words!

January 20, 2026

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Employee Rating

Dropping off my car has never been a pleasing experience for me as it takes long and I have to ask someone to help me with the appointment. Every time I go to Honda, I’m immediately greeted like I’m being w More

by gutierrez_hillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kent Alexander

Jan 21, 2026

Honda of the Avenues responded

Thank you for the kind review! We’re glad your visits have been smooth, welcoming, and quick—and that you enjoy the snacks too. We appreciate your support and look forward to seeing you again!

January 17, 2026

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Employee Rating

Had my oil changed. THEY checked everything and finished in 1 hour. Friendly atmosphere and nice waiting area. More

by sbadger1426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Honda of the Avenues responded

Thank you for your review! We’re glad your oil change was quick and thorough, and that you enjoyed our friendly atmosphere and waiting area. We appreciate your feedback!

January 01, 2026

Dealership Rating
Employee Rating

Exceeded expectations excellent service communication was next level recommended to friends and family to visit More

by fahadali82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Honda of the Avenues responded

Thank you for your review. We’re thrilled we exceeded your expectations and appreciate you recommending us to friends and family.

December 30, 2025

Dealership Rating
Employee Rating

Failed to allow me to redeem ‘dealer owe’ parts. Brush me off without a reasonable reason. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2025

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience regarding the dealer-owed parts. This is not the level of service we aim to provide. We would appreciate the opportunity to look into this further and help clarify or resolve the situation. Please feel free to contact us directly so we can assist you.

December 25, 2025

Dealership Rating
Employee Rating

Good service staff. Willing to explain needed work. Wait area is comfortable. Work is done timely. More

by hbaumen26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad our service staff could explain everything clearly, and that you found the wait area comfortable and your work completed timely. We appreciate your feedback and look forward to seeing you again!

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