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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,029 Reviews
Call Service Center (904) 893-3415

3,029 Reviews of Honda of the Avenues - Service Center

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November 11, 2023

Shamira was excellent and informative. She’s an outstanding employee. I’m very satisfied with the service. More

by carolwalton7082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamira
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Nov 11, 2023 -

Honda of the Avenues responded

Hello Carol, thanks so much for the 5 star review and especially the kind comments recognizing Shamira. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 10, 2023

Paula was wonderful, there was an issue with the computer pulling up my warranty, but she worked everything out for me! More

by lisstauffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
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Nov 11, 2023 -

Honda of the Avenues responded

Hello, thanks so much for the 5 star review and especially the kind comments recognizing Paula. Glad we got everything worked out for you. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 10, 2023

Efficient, friendly employees, on time! Brian was especially considerate and cared for my convenience. I am somewhat handicapped and the availability of a comfortable waiting area helped. More

by madukines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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November 10, 2023

They did hard work, great job, good service and they contact me as first as possible. More

by darkam1971dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Dunaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Williams
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November 10, 2023

Amazing customer service, clear pricing, no pressure sales, knowledgeable salespeople, convenient online sales and trade-in experience More

by andrewpdavis86
Recommend Dealer
Yes
Employees Worked With
Jimmy horo
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November 10, 2023

Paid $1,300 for repairs including rotation of tires and alignment. Picked car up and on way home discovered front end was vibrating at 55 mph, which it was not doing when the car was dropped off for servic More

by wflowers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Nov 11, 2023 -

Honda of the Avenues responded

Hello, my name is Scott Williams. I'm the General Manager of the dealership. I'm sorry to hear that your recent experience in our service department wasn't what you expected. Would like the opportunity to see what I can do to help. My direct office number is 904-370-1273. Respectfully, Scott Williams General Manager

November 10, 2023

Great service and professional representative. Fast and very knowledgeable. Representative was very informative and caring More

by Nocettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daxavier
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Nov 11, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 09, 2023

Bobby was so helpful. Dealership is not what it use to be when I first started coming there. More

by kpmarie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2023

Excellent work done by Paula. She was very professional helped me understand the details of the service requested. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
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November 09, 2023

Fast and easy service in their express department. When completed, the service advisor went through a priority list of upcoming fixes. More

by chudzfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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