Honda of the Avenues - Service Center
Jacksonville, FL
3,103 Reviews of Honda of the Avenues - Service Center
Josh, "JD" was very helpful with servicing my Honda. The service was very timely and I didn't feel like I was pressured for services not needed. I will be making Honda at the Avenues my new dealership The service was very timely and I didn't feel like I was pressured for services not needed. I will be making Honda at the Avenues my new dealership for my Honda. Thank you! More
The advisor was excellent and keep me informed about my service. After completion of service and before payment, the advisor told me I need new tires. After getting replacement tires and returning home, th service. After completion of service and before payment, the advisor told me I need new tires. After getting replacement tires and returning home, the splash guard under my car was not properly re-installed and it came loose. I returned to service department and spoke with same advisor about issue. The issue was promptly repaired. More
I had a terrible experience, needing to return numerous times to have things put back that were not after the initial repair, fixed, or replaced. I had to bring my car in an additional 4 times for repairs times to have things put back that were not after the initial repair, fixed, or replaced. I had to bring my car in an additional 4 times for repairs because things were not secured or done properly the first time. I was comped for gas and spoke to managers but have never had such poor service done on my car with the lack of detail and ensuring things are done correctly and the issue is fixed by the mechanics. More
First time experience and they treated me like they knew me for years! Very helpful and friendly staff. me for years! Very helpful and friendly staff. More
Always great service from Bobby and the technicians. We continue to bring both of our vehicles We continue to bring both of our vehicles More
Service was excellent and completed timely. Get newer chairs in the waiting room to maintain an inviting clean appearance in the waiting area. I liked the high top areas.. Get newer chairs in the waiting room to maintain an inviting clean appearance in the waiting area. I liked the high top areas.. More
We came in for an oil change and tire rotation. Our service advisor Marcellis was super thorough and friendly. He made our experience above and beyond. Our service advisor Marcellis was super thorough and friendly. He made our experience above and beyond. More
This visit was by far the best visit to the service center I’ve had since 2015. I was immediately greeted as I pulled up. My assigned service advisor was busy so I was assigned another one right away center I’ve had since 2015. I was immediately greeted as I pulled up. My assigned service advisor was busy so I was assigned another one right away so I wouldn’t have to wait. I was given a complimentary vehicle for the day since the recall service was expected to take the full day to be completed. That process was super easy. Picking up my vehicle was quick and efficient. Overall I was incredibly impressed with my entire visit which has never happened before. Keep up the amazing service! More
RANDY AND THE HONDA SERVICE DEPT. WERE AWESOME! TOOK EXCELLENT CARE OF ME AND MY HONDA RIDGELINE. SOLVED MY PROBLEM QUICKLY WITH NOT MUCH OF A WAIT. FIVE STAR SERVICE! WERE AWESOME! TOOK EXCELLENT CARE OF ME AND MY HONDA RIDGELINE. SOLVED MY PROBLEM QUICKLY WITH NOT MUCH OF A WAIT. FIVE STAR SERVICE! More